Key Responsibilities • Lead and oversee large eCommerce transformation programmes from initiation to delivery. • Develop program governance structures, delivery roadmaps, and risk management frameworks. • Manage multiple project streams (Magento, mobile apps, integrations) ensuring coordination and dependency management. • Collaborate with senior stakeholders, product managers, technical leads, and vendors to align program objectives. • Oversee program budgets, resource allocation, and financial tracking. • Ensure delivery of high-quality digital products aligned with customer experience goals. • Provide strategic recommendations to optimise delivery processes, technology adoption, and business value realisation. • Foster a collaborative, high-performance delivery culture across internal and external teams. Essential Skills & Experience • 15+ years of program/project management experience, with significant exposure to eCommerce transformation. • Deep knowledge of Adobe Magento Commerce platform delivery. • Proven experience in delivering native Android & iOS mobile applications. • Strong track record managing multi-million-dollar programs and large cross-functional teams. • Excellent stakeholder engagement, negotiation, and conflict resolution skills. • Experience working with both Agile and Waterfall delivery models. • Solid understanding of digital commerce ecosystems, integrations, and cloud-based architectures. • Strong vendor and partner management experience. Preferred Qualifications • PMP, PgMP, or PRINCE2 certification. • Agile certifications (e.g., SAFe, Scrum Master). • Experience in retail, consumer goods, or digital marketplace environments. Work Environment This is a client-facing role with a hybrid work arrangement, requiring a minimum of 3 days per week onsite to foster collaboration and effective stakeholder engagement. Remaining days can be remote, subject to client agreement.