Programme Delivery Manager (6 month FTC) Job title: Programme Delivery Manager Location: Hampshire, 1 day a week onsite Salary: up to £75,000 depending on experience Contract Type: 6 month FTC (possible extensions) A well-established, UK-based eCommerce platform is launching a major customer initiative and is seeking a Programme Delivery Manager to support the delivery of a new loyalty programme. With the proposition and business case already approved, and a delivery plan in place, you'll take ownership across multiple workstreams. Key Responsibilities • Programme Delivery: Lead and manage multiple workstreams to ensure timely execution, including planning, risk management, and delivery of key components • Cross-Functional Collaboration: Work closely with teams across various departments to align stakeholders and create new processes • Technology Requirements: Collaborate with tech teams to define and validate business requirements, ensuring smooth implementation. • Governance & Reporting: Support programme governance by providing regular updates on progress, risks, and key decisions. Required skills and experience • Proven experience delivering complex, multi-workstream projects, ideally in CRM, eCommerce or retail • Strong cross-functional change management and facilitation skills • Excellent stakeholder engagement and communication abilities • Experience translating business needs into technical requirements • Strong strategic thinking and analytical skills, with a data-informed approach to decision-making • Prior experience with loyalty programme development or implementation is highly desirable Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.