Contract type: Permanent Location: Hatfield Working hours per week: 40 hours Level: Associate Application closing date: Wednesday 20th August 2025 About Us Our mission is to deliver joy in every shop, through unbeatable choice, unrivaled service, and reassuringly good value. We’re Ocado Retail, a market-leading, joint venture between Ocado Group and M&S and the world’s largest dedicated online supermarket ocado.com. Not only is Ocado.com the only place to shop a full range of M&S food online, but it’s also the home to the widest online supermarket range in the UK and champion of small, independent brands. We’re also the brains behind Zoom by Ocado, our same-day grocery delivery service. About The Team And The Role Data & insight is at the heart of the Ocado retail grocery team – from advising the buying team on promotions to run and products to range, to understanding how our customers buy their weekly shopping though to building models for new loyalty schemes and personalised marketing campaigns – data and insight are critical to everything we do. We want our analysts to become experts in their areas as well as have the skills needed to produce great insight. We therefore run regular training sessions on the key tools needed – choosing visualisations, presentation skills, SQL, VBA and more. The Reporting Analyst role is responsible for supporting teams across Ocado Retail to make all value add decisions data driven. Their key responsibilities are to provide and maintain reports for the wider team, including Buying, Marketing, E Commerce, and others. Analytical and communication skills are required for the scoping phase, to ensure the report is asking and answering the right questions. Design and technical skills are required to build the report itself. Example projects • Creation of a tool to allow wider team to self-serve a range of performance measures • Setting up a Tableau dashboard covering all of a team’s KPIs for use in weekly meetings What You’ll Do • Gather and organise a variety of data to enable analysis and understanding of the impact for our stakeholders. • Development of self-service tools to support wider team where opportunities are identified, in a variety of formats • Working with stakeholders to develop key business reports to increase the level of data-based decision making within the company. • Manage portfolio of reports, ensuring reports are updated and any issues / errors are resolved promptly • Working with the Data team to feed back on new data requirements Who You Are Essential: • Strong experience as an analyst • Experience in telling stories with data • Proven experience of data mining using SQL • Ability to drive projects forward and deliver to plan • The ability to communicate and influence at all levels • Experience with data visualisation software such as Tableau • Numerate or Technical Degree (2:1 and above) • Mathematics A Level (or equivalent) Grade A or above Preferred: • Experience in a retail, e-commerce or FMCG consumer-facing business • Familiarity with Google’s wider data ecosystem (e.g. Google Cloud Storage, AutoML) • VBA • Python • Tableau • Javascript Business Competencies • Problem Solving • Communication Skills • Influencing • Project Management/Planning • Relationship Management • Commercial Awareness What’s In It For You By joining Ocado Retail you’ll have the chance to experience life at the world’s largest online retailer, work with an amazing bunch of people who challenge what’s possible each day, and grow your skills and career in online retail. If that’s not enough to tempt you, you’ll also get access to loads of great benefits to sweeten the deal. Here’s a taste of what we offer: Health & Wellbeing: Private medical insurance with the option to add your family, Digital GP appointments, market-leading family policies, mental health support, discounted gym memberships, dental insurance, and more. Spend & Save: Annual bonus scheme split between personal and business objectives, recognition with reward platform, up to 7% matched pension contributions, 15% Ocado discount, 20% M&S discount, free breakfast every day in the office, electric vehicle leasing scheme and free shuttle bus from Hatfield station to the office. Never miss the moments that matter: Blended/Hybrid working, 26 days holiday plus 8 flexible bank holidays, options to buy an extra holiday, 2 weeks work from anywhere, and lifestyle break opportunities. Our Hiring Process Lucky for us, we get loads of great applications and we really appreciate that so many people put the time and effort in to apply. To recognise that, we treat all applications respectfully and fairly. So, if yours stands out, you’ll follow our standard hiring process – one of our Talent Partners will talk you through this in an initial call. Everyone’s welcome We’re an equal opportunities employer. That means that we make sure all potential colleagues are treated fairly and equally. If you require reasonable adjustments during the recruitment process, please let us know on the application form.