Retail Media Director London / Hybrid | Permanent The Company Our client is a fast-growing, purpose-led consumer platform trusted by millions of members and thousands of brand partners. Their retail media division is already a £13–15M business and growing fast, with partnerships across food & beverage, travel, fashion, and tech. They are now seeking a Retail Media Director to take this unique proposition to the next level. The Opportunity This is a career-defining role where you’ll: • Scale an already successful retail media operation while building new propositions for the future. • Shape strategy across formats, sales enablement, pricing and tooling. • Unlock significant untapped potential across both global household names and independents. • Lead cross-functional work with product, marketing, partnerships and data. • Own the Retail Media P&L and play a pivotal role in the company’s next growth chapter. Key Responsibilities Strategic Leadership • Define and evolve the retail media roadmap, balancing short-term scale with long-term innovation. • Identify and launch new ad formats across app, email, CRM and digital channels. • Develop new propositions for CPG and local independents. Commercial Ownership • Own the Retail Media P&L and drive consistent year-on-year growth. • Equip and enable a large partnerships team to sell retail media effectively. • Refine pricing strategy and prove ROI for brand partners. Cross-Functional Influence • Collaborate with product and engineering to shape the media tech stack. • Partner with marketing, CRM and content teams to optimise placements. • Act as the senior voice for retail media within the business, influencing at exec level. Your Profile • Proven experience scaling retail media networks, ideally with £20M+ growth trajectories. • Strong commercial operator with full P&L ownership. • Cross-functional leader able to align marketing, product, and sales. • Curious, entrepreneurial, and a first-principles thinker — not a playbook copier. • Grocery, marketplace, or delivery app experience (e.g. ecommerce, Q-commerce, on-demand delivery) a strong plus. What’s on Offer • A mission-led consumer business with huge scale and social impact. • High-growth retail media division with a unique and untapped opportunity. • Competitive salary, bonus, and equity package. • Hybrid working, London-focused with regional travel. • A career-defining opportunity to shape one of the UK’s most exciting retail media platforms. How to Apply For a confidential discussion about this opportunity, please contact Noel at Pivotal on 07442 527285 or email noel@pivotallondon.co.uk. Pivotal is an equal opportunities employer. We encourage applications regardless of race, ethnicity, religion, gender, sexual orientation, disability, age, or any other protected status.