We are looking a talented Salesforce Business Analyst to our dynamic team for our Hybrid role . As a key contributor, you'll leverage your Salesforce expertise to drive impactful solutions, collaborate with cross-functional teams, and innovate within our Salesforce environment. Responsibilities: 1. Customer discovery, stakeholder collaboration, business process mapping, requirements gathering, and user story creation in Salesforce Core Clouds. 1. Translate high-level business requirements into technical requirements by collaborating with Subject Matter Experts (SMEs) and technical team leads. 1. Perform user acceptance testing to ensure requirements are met and solutions are of high quality (low defect rate) 1. Maintain clear and proactive communication to provide clarity to team on direction, and prioritization. Qualifications : 1. Senior level knowledge and experience in both business analysis and the Salesforce platform. 1. Familiarity with Salesforce APIs and integration tools. 1. Experience with Sales, Service, Marketing, and Experience Clouds. 1. Strong problem-solving skills and ability to work independently. 1. Excellent verbal and written communication skills. Preferred Skills: 1. Experience with Salesforce Commerce Cloud. 1. Understanding of Salesforce security and sharing rules, especially in managing roles and permissions. Certifications: 1. Salesforce Certified Business Analyst (Required). 1. Salesforce Certified Admin (Preferred).