Scrum Master (Contract – Remote) Location: Remote (U.S. based) Contract: Through December 2026 Pay Rate: $75.00/hr W2 About the Role We’re seeking a Scrum Master to support a national retailer/eCommerce organization that is building out a new omnichannel digital platform. This is a unique opportunity to help shape a fast-growing, startup-like division, where Agile practices are being established and teams are still maturing. The role is approximately 70–80% Scrum Master work with 20–30% traditional project management, including financial tracking and delivery oversight. Responsibilities • Facilitate Agile ceremonies (stand-ups, sprint planning, reviews, retrospectives) and support backlog health. • Partner with product managers, business leaders, and cross-functional teams to drive delivery predictability and business outcomes. • Balance Agile practices with necessary PM structure (financials, milestones, tracking). • Provide coaching and servant leadership to help teams adopt Agile practices while maintaining accountability for delivery. • Support omnichannel and eCommerce initiatives to expand digital customer capabilities. • Champion continuous improvement, transparency, and cross-team collaboration. Candidate Profile • 7+ years of experience as a Scrum Master, with strong knowledge of Agile frameworks. • Background in retail, eCommerce, or omnichannel digital platforms highly preferred. • Experience starting in traditional project management (Waterfall) and later moving into Agile/hybrid approaches. • Comfortable with ambiguity, organizational change, and building processes from the ground up. • Skilled facilitator and influencer with the ability to engage diverse stakeholders. • Strong financial tracking and project reporting skills. • Hands-on experience with Jira, Confluence, and Agile reporting tools. Preferred Qualifications • Scrum Master certification (CSM, PSM, or SAFe). PMP a plus. • Experience in large-scale Agile transformations within product-led organizations. • Familiarity with UX, omnichannel commerce, or digital storefront platforms. • Excellent communication, coaching, and conflict resolution skills. What Success Looks Like in the First 90 Days • Build trust with delivery teams and business leaders. • Establish healthy Agile ceremonies and backlogs while adapting to business needs. • Show improvements in delivery predictability and team collaboration. • Balance servant leadership with accountability for outcomes and financials. For immediate consideration, please send your resume to Alexis: alexis.may@gotoagile.com