About Blackhawk Network At Blackhawk Network (BHN), we empower businesses by offering the world’s largest network of branded payment solutions. From gift cards and e-gifts to corporate payouts and rewards, we deliver innovative, seamless solutions globally through our network of over 400,000 consumer touchpoints. Overview Job Title: Senior Digital Account Manager – EMEA Contract: Permanent Workplace: Hybrid – 2 days in office per week Hours: 35 hours per week Reports to: Sr. Director, Operations (Commerce) We’re looking for a driven and collaborative Senior Digital Account Manager to join our international Digital team and help accelerate growth across BHN EMEA. This is a key role that combines strategic partnership management, commercial ownership, and cross-regional collaboration. You will be responsible for high-impact digital accounts, leading them through onboarding, growth, and long-term success. You will also support the development of best practices across the team and act as a bridge between local teams and global counterparts. This role is ideal for someone who thrives in a fast-moving digital environment, thinks strategically, executes reliably, and inspires trust with partners and colleagues alike. We welcome candidates based in either the UK or The Netherlands to apply. Responsibilities • Strategic Account Management: Own and drive growth across a portfolio of high-potential accounts. Create and execute account plans that align with BHN’s digital strategy. • Partner Onboarding Leadership: Take the lead on onboarding new partners in collaboration with product, legal, operations, and global teams. Ensure smooth, fast, and scalable launches. • Cross-Market Coordination: Act as a key point of contact between EMEA and US-based teams, ensuring alignment on commercial strategy, operational readiness, and partner needs. • Revenue Growth & Reporting: Identify upsell and cross-sell opportunities, support QBRs, and ensure your accounts contribute to revenue targets. Deliver clear reporting on account health and growth. • Internal Leadership: Serve as a strategic sparring partner to the team lead and help build a culture of ownership, quality, and collaboration. Qualifications • Several years of experience in digital account management or strategic partnerships • Experience in gift card, fintech, digital platforms, or e-commerce preferred • Proven success in managing multi-country accounts and cross-functional teams • Strategic thinker with a hands-on mentality • Strong communicator across different seniority levels and geographies • Fluent in English (German or Dutch is a plus) Benefits • Work-Life Balance: 25 days annual leave plus additional appreciation days, birthday time off, and volunteering leave. • Health & Well-being: Private medical insurance, employee assistance program, enhanced parental leave, and free eye tests. • Financial Rewards: Group income protection, pension scheme, and exclusive discounts with our bYond/one4all cards. • Flexibility & Engagement: Hybrid working, office group activities, and support for physical and mental health. • Recognition: Participate in Flyers, our leading recognition program with financial rewards. Candidate Journey at BHN • Stage 1: Shortlisting of suitable candidates • Stage 2: Screening Call • Stage 3: Interview(s) with Hiring Manager(s) • Stage 4: Feedback/Hired Join us and be part of a company that’s shaping the future of branded payments. Apply today and take the next step in your career!