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Senior Digital Content Production Manager
This role is for a Senior Digital Content Production Manager with 8+ years in e-commerce or content production, focusing on managing customer-facing content and team oversight. Requires a Bachelor’s degree, strong organizational skills, and proficiency in Microsoft Office. Permanent position.
🌎 Country
United States
🏝️ Location
Unknown
📄 Contract
Full-time
🪜 Seniority
Mid-Senior level
💰 Range
Unknown
💱 Currency
$ USD
💸 Pay
Unknown
🗓️ Discovered
August 17, 2025
📍 Location detailed
New York, United States
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🧠 Skills
#Unknown
Role description
Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust.
Job Summary:
H&M is a fashion brand that offers the latest styles and inspiration, and they are seeking a Digital Content Production Manager to enhance customer value and brand strength. The role involves managing the creation and distribution of customer-facing content, overseeing a team, and ensuring alignment with commercial strategies and brand guidelines.
Responsibilities:
• Secure timely, accurate, and customer-centric content to support our daily digital communications plan. Determine how communication should be crafted in the most relevant way to drive traffic and conversion, and partner with various functions within the Omni Sales Team to ensure that content supports commercial agenda
• Secure close partnership, workflows, and seamless handovers across DCPLs and E-Commerce Leads in the creation and production of website content, and ensure that the end result aligns with owned channel communication and priorities
• Serve as a local ambassador for global channel strategy, brand identity, tone of voice, playbooks, formats, and templates, rolling out updates and securing that guidelines meet market needs. Strengthen and protect H&M as a brand by ensuring that brand guidelines and policies are met in all content implemented in the daily customer communications plan
• Closely collaborate with global and local Media, Digital, and agency teams to secure full understanding and implementation of campaign strategy and oversee coordinated fulfillment of asset requirements for site and owned channels
• Share content insights and learnings with regional and global teams in quarterly creative review. Leverage customer insights to secure that content creation aligns to key customer, brand, and sales goals
Qualifications:
Required:
• Bachelor’s degree in Marketing, Media, or E-Commerce
• 8+ years of experience in E-Commerce, marketing operations, or content production
• Experience guiding and influencing teams as formal or informal leader
• Experience in production planning for multiple channels in a fast-paced, flexible environment
• Deep understanding of marketing content and digital channels
• Experience coordinating with many stakeholders and teams
• Deep understanding of brand guidelines and how to turn brand direction and global content into locally relevant messages
• Self-driven with a strong entrepreneurial spirit
• Robust organizational skills, with the ability to problem solve, manage multiple projects simultaneously, and prioritize tasks effectively
• Insights-driven with a good ability to analyze data and translate into actions
• Deep understanding of formats and assets for owned media (website, email, push, SMS)
• Excellent communication and presentation skills to convey plans and risks to stakeholders across various teams
• Proficient in Microsoft Office, especially Excel and PowerPoint
• Inclusive, positive, open to feedback, willing to multitask and learn on the job
Preferred:
• Competence within digital/tech and omni ways of working
Company:
H&M Clothing Company is a Swedish multinational retail-clothing company, known for its fast-fashion clothing for men and women. Founded in 1947, the company is headquartered in Stockholm, Stockholms Lan, SWE, with a team of 10001+ employees. The company is currently Public Company.
Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust.
Job Summary:
H&M is a fashion brand that offers the latest styles and inspiration, and they are seeking a Digital Content Production Manager to enhance customer value and brand strength. The role involves managing the creation and distribution of customer-facing content, overseeing a team, and ensuring alignment with commercial strategies and brand guidelines.
Responsibilities:
• Secure timely, accurate, and customer-centric content to support our daily digital communications plan. Determine how communication should be crafted in the most relevant way to drive traffic and conversion, and partner with various functions within the Omni Sales Team to ensure that content supports commercial agenda
• Secure close partnership, workflows, and seamless handovers across DCPLs and E-Commerce Leads in the creation and production of website content, and ensure that the end result aligns with owned channel communication and priorities
• Serve as a local ambassador for global channel strategy, brand identity, tone of voice, playbooks, formats, and templates, rolling out updates and securing that guidelines meet market needs. Strengthen and protect H&M as a brand by ensuring that brand guidelines and policies are met in all content implemented in the daily customer communications plan
• Closely collaborate with global and local Media, Digital, and agency teams to secure full understanding and implementation of campaign strategy and oversee coordinated fulfillment of asset requirements for site and owned channels
• Share content insights and learnings with regional and global teams in quarterly creative review. Leverage customer insights to secure that content creation aligns to key customer, brand, and sales goals
Qualifications:
Required:
• Bachelor’s degree in Marketing, Media, or E-Commerce
• 8+ years of experience in E-Commerce, marketing operations, or content production
• Experience guiding and influencing teams as formal or informal leader
• Experience in production planning for multiple channels in a fast-paced, flexible environment
• Deep understanding of marketing content and digital channels
• Experience coordinating with many stakeholders and teams
• Deep understanding of brand guidelines and how to turn brand direction and global content into locally relevant messages
• Self-driven with a strong entrepreneurial spirit
• Robust organizational skills, with the ability to problem solve, manage multiple projects simultaneously, and prioritize tasks effectively
• Insights-driven with a good ability to analyze data and translate into actions
• Deep understanding of formats and assets for owned media (website, email, push, SMS)
• Excellent communication and presentation skills to convey plans and risks to stakeholders across various teams
• Proficient in Microsoft Office, especially Excel and PowerPoint
• Inclusive, positive, open to feedback, willing to multitask and learn on the job
Preferred:
• Competence within digital/tech and omni ways of working
Company:
H&M Clothing Company is a Swedish multinational retail-clothing company, known for its fast-fashion clothing for men and women. Founded in 1947, the company is headquartered in Stockholm, Stockholms Lan, SWE, with a team of 10001+ employees. The company is currently Public Company.