We are seeking a detail-oriented and proactive Senior E-Commerce Associate to oversee the seamless operation of our online sales platforms, product management, promotions and site merchandising. This role requires strong cross-functional collaboration, analytical skills, and hands-on management of digital storefronts to drive sales growth, optimize customer experience, and maintain operational excellence. Responsibilities: KPIs • Track weekly e-commerce performance and analyze customer behavior to inform optimizations • Ensure a positive, consistent customer experience across all platforms Site Merchandising • Lead visual updates and seasonal page builds (homepage, PLPs, navigation) • Plan and execute weekly site layouts to promote seasonal and core collections Promotions • Build and QA promotions across Magento, Amazon, BigCommerce, and TikTok Shop • Collaborate with Brand, Digital Marketing, and Tech teams to ensure seamless execution SEO & Site Performance • Optimize product pages and perform SEO audits to improve search visibility • Publish blog content and resolve site issues with Tech and Customer Service Product Management • Manage SKUs, catalogs, and inventory mapping (US & CA) in Magento and NetSuite • Build product bundles, track performance, and lead GWP and loyalty promotions • Create assets and ensure accurate setup in collaboration with Planning and Customer Service Amazon Marketplace • Oversee catalog setup, storefront updates, and seasonal launches • Execute content strategy including Premium A+ and Amazon posts • Monitor account health and coordinate with Amazon Customer Success Manager Creative • Coordinate web asset requests and support site refreshes • Upload and QA creative for cross-device consistency Skills & Experience: • 2 Years of E-Commerce Associate experience • Understanding of HTML, Magento, Yotpo, Big Commerce, Shopify and Amazon Seller Central • Meticulous attention to detail • Strong communication skills • Experience with SEO, Looker Studio