At Medik8, we are transforming the skincare industry with science-backed technology and a commitment to creating exceptional products that deliver real results. Our growing business is on an exciting trajectory, expanding globally through multi-channel distribution and continuous product innovation. To support this growth, we are seeking a strategic and commercially driven Senior National Account Manager to lead our partnership with The Hut Group (THG) and manage our professional channel distributor network. This is a high-impact role at the heart of our commercial operations, offering the opportunity to shape key relationships, drive growth, and influence the success of our multi-channel strategy. About The Role Reporting directly to the Head of Sales, you will be the senior point of contact for THG, managing all commercial and operational aspects of this critical account. You will also lead our professional channel distributor, ensuring alignment with our overall business strategy. While there are no direct reports in this role, you will work cross-functionally with marketing, supply chain, finance, and product teams to deliver seamless execution across channels. In More Detail, Your Role Will Include: Account Management & Strategy: • Develop and execute a strategic Joint Business Plan (JBP) for THG to achieve commercial and marketing objectives. • Analyse sales data, identify trends, forecast demand, and optimise listings and promotions on THG platforms. • Conduct regular business reviews with THG, presenting insights and recommendations to drive growth. • Collaborate with internal teams to ensure smooth execution of campaigns and initiatives. Professional Channel & Distributor Management: • Build and maintain strong, long-term relationships with our professional distributor. • Set and monitor annual sales targets, marketing activity, and performance metrics. • Provide product training, marketing support, and sales tools to empower distributor teams. • Develop new business initiatives and sales programmes to drive growth in the professional channel. Commercial Acumen & Project Management: • Take full ownership of the P&L for THG and the professional channel, maximising profitability. • Lead complex commercial negotiations, securing favourable terms and placements. • Proactively identify and resolve operational or commercial issues. • Ensure accurate sales forecasting and inventory guidance to minimise stockouts and overstocks. Leadership & Cross-Functional Collaboration: • Contribute to the broader B2B sales strategy and share best practices across the team. • Influence internal teams to champion the needs of THG and professional channels. • Stay ahead of market trends, competitor activity, and industry developments to maintain a competitive edge. What We’re Looking For • Minimum 5+ years’ experience as a National or Senior National Account Manager, ideally in beauty or wellness. • Proven track record managing a major e-commerce account, preferably The Hut Group (THG). • Strong expertise in analysing THG data and reporting tools. • Experience managing a professional channel distributor is highly desirable. • Strong commercial acumen with experience in P&L ownership. • Exceptional project management, negotiation, communication, and presentation skills. • Highly analytical, with advanced proficiency in Excel or Google Sheets. • Strategic, results-oriented, and resilient with the ability to thrive in a fast-paced environment. • A natural relationship builder who can influence stakeholders at all levels. About Us Founded in 2009 by UK scientists and brothers, Elliot and Daniel Isaacs, we are a British, B Corp™ certified dermatological skincare brand, globally renowned for our age-defying heroes that deliver results without compromise. Our mission is to simplify the route to great skin through the highest quality, most efficacious and trusted products on the market. All this is underpinned by our pioneering CSA Philosophy® of vitamin C plus sunscreen by day, and vitamin A (retinoids) by night which addresses 90% of anti-ageing skincare needs to deliver more youthful-looking skin. Culture & Benefits We are fuelled by our commitment to sustainability, quality, efficiency, and an unwavering passion for our customers. Championing solutions-focused thinking, we possess a purpose-driven mentality and strive to work with integrity and agility, always. We are collaborative go-givers; our diverse talents work cross-functionally and we achieve more together. We are proud to do everything in-house, challenging the norm and pushing the boundaries of possibility. It’s just who we are! Some of the perks of being part of the Medik8 team include: • 25 days holiday + bank holidays • Flexible & Hybrid working • Private Medical Insurance + Mental Health support • Employee Assistance Program (EAP) • Annual Performance Bonus • Long Service Awards • 75% discount + Annual Product Allowance • Flexible Career opportunities • Up-skilling support + regular Lunch & Learns • 2 Volunteering days per year • Matched Charitable Giving Scheme Want to do a little more research before you apply? Head over to our main careers page to find out more about the team and our values. You can also find out more about us on LinkedIn, Glassdoor & Instagram. At Medik8, we believe that diversity within our workplace drives innovation. We celebrate multiple backgrounds, cultures, approaches and points of view, and believe that when people feel respected and included, they can truly flourish. We’re committed to advancing equal opportunities and we’re dedicated to building a workforce as diverse as our consumer base, creating a multifaceted, equitable and inclusive culture and allowing all colleagues to bring their whole selves to work. Our DE&I ethos also flows through our recruitment process. Studies have found that minority groupings tend to apply for roles only when they meet 100% of the role requirements, in comparison to non-minority grouping tend to apply when they meet only 60% of the role requirements (Hewlett Packard ). The requirements listed in our job descriptions are guidelines, not hard and fast rules, so if you think you meet 60+ of the role spec and are passionate, excited & feel like you have the potential to fulfil the rest - then we want to hear from you!