Verified Job On Employer Career Site Job Summary: Fanatics is a leading sports merchandise retailer, and they are seeking a Senior Product Analyst to drive data-driven insights for their Mobile App E-Commerce and Ecosystem. This role involves collaborating with various teams to analyze data, optimize product direction, and support strategic decision-making to enhance customer engagement and retention. Responsibilities: • Partner closely with the Fan Data Services (FDS), FanApp Product Teams, and Operating Companies (Fanatics Commerce, Fanatics Betting & Gaming, and Fanatics Collectibles) to deliver critical insights that shape direction and track progress against E-Commerce Goals, and making the app 'sticky'. • Analyze, summarize, and optimize direction of the FanApp E-Commerce & Ecosystem product and business, using internal and external data sources to derive strategic insights that guide and track performance. • Own data analyses and strategic insights that feed weekly, monthly, and quarterly business reviews. Executive presence that can communicate findings to any audience throughout the organization • Perform A/B testing for various marketing and product initiatives to inform strategic and tactical decision making for the E-Commerce & Ecosystem Product teams. • Build insightful dashboards to cultivate a data-driven culture across the organization. • Support development and deployment of FanApp roadmap and new initiatives, targeted towards high value customers to deliver on aggressive growth and retention goals, both domestic and global, over the next 1-3 years. • Work within a matrixed, cross-functional team across multiple, highly complex projects focused on driving the quality of engagement amongst customers and prospects. Qualifications: Required: • 3-5+ years experience in a Data & Analytics, Consulting, or Internal Strategy function with a concentration in product, mobile app e-commerce, or loyalty • Strong knowledge of loyalty and membership strategies and tactics, ROI-driven decision making • Experience with SQL, schema definition, and data visualization tools such as Tableau, Google Analytics, or Power BI • A successful track record of effectively working with data, and a deep understanding of and passion for the customer journey. • Excellent quantitative and analytical skills, including the ability to process and understand large data sets. • Superior project management skills, with ability to apply a structured approach across multiple, highly complex, cross-functional projects. • Strong intellectual horsepower; superior reasoning and analytical skills, proven track record of translating insights into actionable strategies. Preferred: • Customer first mindset, laser-focused on Fanatics’ customers and their experience. • Entrepreneurial with a “roll up your sleeves” attitude; comfortable with ambiguity. A strong bias to action and ability to work cross functionally with the leadership team. • Intellectually curious, with a desire to learn, understand and grow. • Humble, kind, and strong collaborator. A true believer in Fanatic’s mission, and someone who embodies the values and embraces the goal of the company. • Exceptional communication skills; strong ability to distill complexity into crisp, easily comprehensible and compelling messaging; capacity for storytelling Company: Fanatics is a sports merchandise retailer that manufactures fan gear and jerseys across retail channels. It is a sub-organization of Kynetic. Founded in 2002, the company is headquartered in Jacksonville, Florida, USA, with a team of 10001+ employees. The company is currently Late Stage. Fanatics has a track record of offering H1B sponsorships.