The Social Media and Marketing Executive will be responsible for helping in executing marketing initiatives, managing social media presence and supporting partnerships. This hands-on role requires excellent organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Experience in photo and video is a must. Key Responsibilities Digital Marketing & Content • Manage and grow social media presence across all platforms, creating engaging content and maintaining a consistent posting schedule • Create compelling long and short form copy for website, social media, emails, and marketing collateral • Support blog content creation and publishing on the website • Experience with CMS - to help with updates and maintenance when needed Marketing Operations • Support Brand Director in managing marketing inquiries when needed • Help populate the marketing calendar with content ideas and ensure timely execution of all activities alongside Brand Director • Support the team with maintaining our CRM database of PR/marketing contacts Visual Content & Design • Supporting Brand Director in designing marketing collateral for print and digital using InDesign and Canva including bi-monthly brochures • Take part in bi-monthly photoshoots for ecommerce - capture the BTS and videos • Own social media content creation for Wild at Heart and Nikki Tibbles (founder) • Organise and upload content to database (Dash) • Edit images and videos as needed for online use and ads • Ad hoc visit events and locations for social media capture • Occasional evening or weekend work might be required when big events, to cover content for social media and blogs, in exchange for TIL Partnership & Influencer Support • Support the execution of brand partnerships and collaborations • Manage the social influencer program including gifting, relationship development, and coverage tracking Retail Brand Marketing • Help coordinate seasonal campaigns, events, and workshops when needed Qualifications • 3 - 5 years’ experience in social media management and content creation, ideally within retail, e-commerce, or lifestyle brands. • Experience with email marketing platforms (we use Klaviyo) • Strong copywriting skills for various formats and audiences • Working knowledge of design tools (InDesign, Photoshop, Canva, Microsoft) • Basic familiarity with Shopify or similar e-commerce platforms • Excellent organisational and project management skills • Strong communication abilities and attention to detail • Ability to work independently and take initiative • Keen eye for design, composition and attention to detail Benefits Flexible working: due to the nature of the work, your working week will be flexible depending on where and how you need to create content. Our marketing team tends to work 2 days from home. To be agreed with Brand Director. Central London location: We work from our Battersea office, but as content creator, your location might vary depending on what you are covering each week. Small team with autonomy over your own work, we value independence and support ideas. You’ll be encouraged to develop both personally and professionally. Birthday off each year 50% off flowers This role reports to the Brand Director and works collaboratively with the broader ecommerce marketing team, Head Florist, and Projects team.