🚀 Join Our Team as a Senior Product Analyst at DHL eCommerce! 🚀 Are you ready to make an impact in the world of logistics and e-commerce? At DHL eCommerce, we ship and deliver millions of packages every year, and our Digital Product Innovation team is at the forefront of this exciting journey! 🌟 Why DHL? We believe that our people are our greatest asset! With a commitment to fostering a positive, collaborative, and supportive environment, we’ve been certified as a Great Place to Work and recognized as a Top Employer. Your contributions drive us to be the world's #1 logistics company, and we ensure that your personal life shines just as brightly as your career with competitive compensation and exceptional perks. What You'll Do: As a Senior Product Analyst on our Digital Product Innovation team, you’ll be instrumental in developing and executing product strategies that empower e-commerce. Here’s what you can look forward to: • Gain a thorough understanding of our customers, logistics operations, and industry trends to inform your work. • Collect and document business requirements, translating them into detailed user stories, process flows, and technical specifications. • Extract, analyze, and summarize data to provide valuable insights on product performance and customer usage patterns, using analytics tools to drive decision-making. • Conduct User Acceptance Testing (UAT) to ensure our product features deliver a seamless user experience. • Design, test, and evolve APIs, ensuring they are well-documented and meet both business and technical requirements. • Keep abreast of industry trends, emerging technologies, and competitor products to recommend product improvements and new features. • Create project status update slides to track progress and highlight milestones for stakeholders. • Participate in cross-functional team meetings and work closely with the Senior Product Manager to align on project goals and timelines. • Analyze solution fit post-delivery and identify additional opportunities for enhancement. • Provide insights backed by technical understanding, always keeping our customers and partners in mind. What You Bring to the Table: • Familiarity with APIs, web services, and REST API design principles. • Proficiency with API testing tools like Postman. • Experience with data analytics tools such as Elastic/Kibana/Grafana. • Knowledge of SQL for data extraction and analysis. • Advanced skills in Excel, PowerPoint, and Visio. • Strong written and verbal communication skills to convey complex information clearly. • Experience with project management tools like Jira, Confluence, Trello, or Asana. • Proficiency in wireframing, mockup, and prototyping tools for web and mobile applications. • A proactive problem-solver with a collaborative spirit and a focus on customer needs. Education and Experience: • Bachelor’s degree or equivalent work experience (logistics or computer science background is a plus). • 4+ years of experience in a product analyst or product management role, preferably in the eCommerce logistics space. Physical Demands: • Typical physical demands for a professional office setting, including regular sitting at a workstation for 25-75% of the work shift, with frequent standing and walking. Why Choose DHL eCommerce? Join us and be part of a team that’s driving innovation in logistics! We offer a rewarding environment with benefits that support your personal and professional well-being. 🌍 Ready to Make an Impact? Apply today to help us design, shape, and advance the digital products that enable internet commerce! 💼✨ Annual Salary of $88,570 to $125,000. This compensation range is provided as a reasonable estimate of the current starting salary range for this role. Factors that may be used to determine your actual salary may include but are not limited to your specific skills, your work location, how many years of experience you have, and comparison to other employees already in this role. As a Great Place to Work, Top Employer, and leading logistics company, at DHL eCommerce, we are committed to helping you build a career you’ll love with benefits and incentives that support your personal and professional well-being: • Competitive Pay • Bonus Programs • Retirement Savings – 401K with company match • Medical, Dental, Vision, well-being programs • FSA/HSA availability • Tuition Reimbursement • Paid Time Off including vacation and sick time • Company Paid Holidays and Floating Holidays • Paid Parental Leave • Employee Discount Program • Employee Assistance & Work Life Program • Short Term and Long-Term Disability • Life Insurance Equal Opportunity Employer- Veterans/Disability #Hiring #DHL #DigitalInnovation #Logistics #CareerOpportunity