About the Role We’re seeking an enthusiastic and detail-oriented ADS Account Supervisor for our Tier One Automotive Client to support dealers and accessory distribution partners using our Accessories Digital Solution (ADS) platform. This platform enables seamless accessory part ordering and ecommerce integration across brand and dealer websites. You’ll be the primary point of contact for dealers and Accessory Distributor Installers (ADIs), ensuring smooth onboarding, training, and ongoing support. Details Location: Onsite | Dearborn, MI Schedule: Monday–Friday 8/9:00-4/5:00 Compensation: $30-$34/hr with benefits Key Responsibilities • Act as the liaison between dealers, ADIs, and the internal ADS team. • Enroll new dealers into the ADS program and provide platform support. • Lead virtual and remote training sessions; serve as a subject matter expert (SME) on the ADS platform. • Troubleshoot B2B and B2C order issues and improve ecommerce order fulfillment metrics. • Support field teams with program education and awareness. What We’re Looking For • Excellent written and verbal communication skills. • Ability to guide users remotely with clarity and confidence. • Proficiency in Microsoft Office, especially Excel. • Experience in dealership operations, account management, or CRM platforms. • Familiarity with WebEx and remote desktop tools. • Bachelor’s degree or equivalent experience.