We are seeking an experienced Technical eCommerce Manager to lead the technical strategy and operations of our client’s eCommerce platforms. This role is responsible for the flow, structure, and integrity of product data across all digital commerce systems, ensuring it translates into seamless and scalable online customer experiences. As a key member of the IT team, the Technical eCommerce Manager will serve as the primary interface for eCommerce and Customer Portal projects, including integration of ERP and PIM systems. This position will report directly to the IT Director and play a pivotal role in shaping the organization’s online presence. Key Responsibilities • Lead corporate strategies for Customer Portals and eCommerce platforms. • Design, manage, and optimize Product Information Management (PIM) usage across the organization. • Develop and maintain product taxonomy, categories, and attributes to support scalable online growth. • Collaborate with development teams to ensure seamless data flow between ERP, PIM, and eCommerce systems. • Monitor site analytics, KPIs, and user behavior to drive data-informed improvements. • Evaluate and recommend new eCommerce technologies, tools, and initiatives. • Partner with cross-functional stakeholders to ensure digital solutions align with business goals. • Perform other related duties as assigned. Qualifications Education • Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience). Experience • 5–10 years of experience in a similar role within industrial or manufacturing industries. Skills & Abilities • Expertise in Product Information Management (PIM) systems and integration with ERP systems. • Strong knowledge of product taxonomy and categorization best practices. • Experience with B2B eCommerce platforms and portals. • Hands-on experience with ERP systems such as Epicor Prophet 21 (P21) and integrations into commerce platforms. • Technical proficiency with Microsoft SQL Server, T-SQL, and data modeling. • Familiarity with Microsoft technologies (Windows OS, Azure, Office 365). • Knowledge of APIs, middleware, and data synchronization between on-premise and cloud systems. • Excellent written and verbal communication skills. • Ability to engage effectively with stakeholders and end users. Work Environment & Additional Details • Primarily office-based with flexibility as needed. • Some travel and occasional after-hours support may be required. • Must be able to transport items weighing up to 50 lbs.