About Us Hoodsly.com is a fast-growing eCommerce manufacturer specializing in custom wood range hoods. In just a few short years, we’ve scaled from a three-person founding team to over 30 employees over the last few years. We design, build, and deliver handcrafted products nationwide, supported by strong B2B partnerships, advanced logistics, and custom-built technology solutions. As we continue to grow, we’re seeking an Operations & Technology Manager who can step into a leadership role that blends operations management, logistics oversight, and technology-driven process improvement. This role is ideal for a self-motivated builder who thrives on solving complex problems, leading cross-functional teams, and scaling organizations. Key Responsibilities • Operations Leadership • Oversee day-to-day operations across marketing, sales, customer service, and manufacturing logistics. • Build and document processes that ensure scalability, efficiency, and high-quality customer experiences. • Partner with leadership to identify bottlenecks and implement solutions for sustainable growth. • Technology & Development • Work closely with our software development team to manage API integrations, custom software, and CRM systems. • Translate business needs into technical requirements and ensure timely, effective project execution. • Identify and deploy tools that improve efficiency across logistics, order management, and communication. • Team Building & Management • Hire, train, and lead team members across multiple departments, creating accountability and clear growth paths. • Foster collaboration between technical and non-technical teams. • Own cross-functional projects from concept to completion. • Logistics & Supply Chain • Manage relationships with manufacturing partners and vendors. • Optimize supply chain processes to reduce costs and improve lead times. • Coordinate with fulfillment and delivery teams to ensure smooth operations. Qualifications • 5+ years of experience in operations management with exposure to technology-driven businesses. • Proven ability to manage cross-functional teams and lead through influence. • Hands-on experience with CRM platforms (HubSpot preferred), API integrations, custom built software, and working alongside development teams. • Strong understanding of logistics, supply chain, and eCommerce operations. • Highly organized, analytical thinker who thrives in a fast-paced, entrepreneurial environment. • Excellent communication and project management skills. What We’re Looking For This is not a narrow role. We’re looking for a leader who: • Can think strategically like an executive but isn’t afraid to roll up their sleeves. • Knows how to bridge the gap between business and tech. • Thrives on structure but can handle ambiguity. • Wants to make a measurable impact in scaling a rapidly growing company. Benefits • Competitive salary + performance bonus • Health, dental, and vision insurance • Paid time off and holidays • Opportunity to shape the future of a high-growth company In short: We’re looking for a builder, a problem-solver, and a leader. Someone who can help us scale beyond today and free up our leadership team to focus on the future. Job Type: Full-time Benefits: • 401(k) matching • Dental insurance • Health insurance • Life insurance • Paid time off • Professional development assistance • Relocation assistance • Vision insurance Experience: • Management: 4 years (Required) Location: • Denver, NC 28037 (Preferred) Ability to Commute: • Denver, NC 28037 (Required) Ability to Relocate: • Denver, NC 28037: Relocate before starting work (Required) Work Location: In person