Overview The commerce industry has seen tremendous growth in recent years and is a hotly contested space among leading internet companies. With millions of loyal users globally, TikTok is an ideal platform to deliver a new and better commerce experience. We are seeking passionate and talented people to join our operations team so we can build a commerce ecosystem that is innovative, secure, and intuitive for our users. We are looking for talented individuals to join our team in 2026. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by the end of 2026. Please state your availability and graduation date clearly in your resume. About the team: The authenticity of TikTok has created a new way for brands and merchants to connect meaningfully with creators and the community. Through an innovative e-commerce platform that helps shoppers discover and purchase products within the app, TikTok E-commerce enhances promotion and sales for merchants and brands with an entertaining user experience. We are committed to supporting local merchants and creators through a safe and trusted shopping platform. Join our TikTok Shop Partnership (TSP) team as we shape the future of social commerce. The TSP team manages TikTok Shop Partners—agencies that service merchants on TikTok Shop—and is responsible for partners’ performance. Responsibilities • Establish TikTok as an e-commerce platform of choice for brands by building strong relationships and exploring partnership opportunities with commerce and digital marketing agencies across creative, social, production, logistics, and influencer marketing functions. • Serve as the primary liaison, TikTok advocate, and owner of client relationships for assigned agencies. • Support partners throughout onboarding and incubation on the platform, including identifying opportunities, providing strategic briefs, training, and consultation. • Drive agency performance and growth by educating and training on best practices across live strategy, and by analyzing and diagnosing traffic and sales data. • Design and launch agency incentives and activities to encourage TikTok Shop Partner engagement. • Utilize data to deeply understand pain points, define business requirements, identify opportunities, and prioritize solutions. Qualifications Minimum Qualifications • Pursuing a Bachelor’s degree or above in a related field. • Experience in partnership development and account management, with a proven ability to build trusted client relationships. • Data-driven and analytical, with experience using data and metrics to inform decisions. • Strategic mindset and strong curiosity to understand the inner workings of social commerce. • Ability to work cross-functionally with multiple teams and stakeholders. • Self-starter and rapid learner who can navigate fast-paced environments and thrive. • Proven track record of managing multiple projects simultaneously and prioritizing based on business needs. Preferred Qualifications • Experience in account management within tech companies, commerce platforms, or media agencies. • Established network within agency contacts across creative, social, production, or influencer agencies. • Creative thinker with a knack for devising innovative strategies. About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, with additional offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok’s mission. Our innovative product helps people authentically express themselves, discover, and connect—and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity, and bring joy. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make an impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Diversity & Inclusion TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people across the globe and so does our workplace. We are dedicated to celebrating diverse voices and creating an environment that reflects the many communities we reach. Additional Information By submitting an application for this role, you accept and agree to our global applicant privacy policy.