About The Company Komatsu is a globally recognized leader in the manufacturing of construction, mining, forestry, and industrial heavy equipment. Established in 1921, the company has built a reputation for delivering high-quality, reliable, and innovative machinery that supports various industries worldwide. With its headquarters in Tokyo, Japan, Komatsu operates through a vast network of facilities, distributors, and dealers spanning more than 140 countries. Employing over 60,000 dedicated professionals, Komatsu is committed to fostering a diverse and inclusive work environment that encourages growth, innovation, and sustainability. The company continually strives to advance its technological capabilities and promote a sustainable, clean-energy future, making it an ideal place for talented individuals seeking impactful careers in a dynamic industry. About The Role We are seeking a talented and motivated Digital Experience Designer to join our team at Komatsu. This role is pivotal in transforming our digital presence by redesigning the global websites and enhancing the online customer experience. The successful candidate will collaborate closely with product owners, web developers, product managers, and IT teams to develop innovative design solutions that address customer needs and improve usability. A key focus will be establishing cohesive branding and design consistency across platforms, while maintaining and evolving our design system in Figma. Additionally, this role involves supporting eCommerce expansion, technology subscriptions, and online training initiatives. Understanding regional business objectives will be essential to tailoring the digital experience to meet diverse customer requirements and increasing online sales. The position offers an exciting opportunity to influence the digital strategy of a global leader and contribute to a sustainable future through innovative design. Qualifications • Bachelor's Degree in Graphic Design, Web Design, User Interface Design, or a related field • Minimum of 3 years of experience designing mobile-friendly, responsive B2B and B2C eCommerce websites • Experience working within Agile methodologies and ceremonies • Proficiency in modern web development practices, including UX best practices, responsive design, and mobile-first layouts • Strong graphic design skills with the ability to translate wireframes into high-fidelity visual designs • Experience conducting usability testing and applying methodologies to improve user experience • Knowledge of web front-end development, including HTML and CSS (desired) • Experience implementing on-site personalization based on user profiles (desired) • Proficiency with design tools such as Figma, Miro, and Adobe Creative Cloud Responsibilities • Partner with product owners, marketing, and IT teams to develop and execute the organization’s digital strategy and roadmap • Support the implementation of omni-channel marketing campaigns through email design and other digital assets • Conduct internal and external interviews to identify and validate functionality enhancements • Identify opportunities to streamline processes and digital products by promoting UX standards and best practices • Analyze user needs and develop UI designs that align with product requirements and technical feasibility • Create wireframes, UI mockups, user flows, and prototypes to translate customer needs into engaging experiences • Design graphical assets to support UI visual elements • Organize and conduct usability studies to validate designs and identify areas for improvement • Advocate for a superior customer experience, acting as their voice within the organization • Participate in QA and user acceptance testing to ensure design quality and functionality Benefits • Competitive salary package aligned with experience and location • Opportunities for professional growth and development within a global organization • Exposure to innovative projects in a leading industry • Collaborative and inclusive work environment • Participation in company initiatives focused on sustainability and diversity • Comprehensive health and wellness benefits (specific details may vary) Equal Opportunity At Komatsu, we are committed to fostering an inclusive and diverse workforce. We believe that diverse perspectives and backgrounds drive innovation and excellence. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected status.