• 5+ year of experience – open to someone coming from UX Design, UX Research, or Product Management – also open to more of the business side/merchant background. • Strong UX knowledge and perspective. Ability to assess website’s user experience. • Design of balance / analytical side / comfortable to learn analytics tool / more importantly – very comfortable in PowerPoint • Deep ecommerce knowledge required. • Deep understanding of ecommerce UX best practices to drive customer acquisition, retention, and conversion across devices • Candidates should understand what's a needle mover in ecommerce vs a violation of usability principal (i.e. ecommerce drivers, rather than just UX drivers) • Ability to be strategic and tactical (see forest vs. the trees) • Get in the weeds but be able to synthesize. Instead of delivering a ton of slides, know which the top issues/opportunities are to narrow down – more of a systems thinker • Strategic thinking around implementation—able to differentiate quick wins from those requiring deeper functional development • Ability to create a compelling PowerPoint/Figma presentations and influence stakeholder though live presentation skills • Excellent communication and presentation skills to convey findings to stakeholders across design, product, and executive teams • Strong background in site and customer experience research, including heuristic evaluations, customer journey mapping, and behavioral analysis • Data-driven: proficient in leveraging both qualitative and quantitative data to uncover key behavioral insights and inform recommendations—experience with tools such as Adobe Analytics, Quantum Metric or similar platforms • Candidates with proven experience leveraging qualitative/quantitative data from data analytics & session replay for Quantum Metrics or Adobe Analytics are highly preferred • Expert in analyzing merchandising strategies, product taxonomy, photography, and copy • Awareness of evolving digital experience trends, including AI-assisted design, personalization, and next-gen interface patterns • Strategic thinking and storytelling skills to synthesize insights into clear, actionable recommendations • While not required to be a hands-on visual designer, experience leveraging design tools is a plus and should have a sharp eye for evaluating interface usability and able to create mockups that bring UX recommendations to life • Someone who was in ecommerce for a while and done with design but has a really strong UX sensibility of what is usable, what are the conversion drivers for ecommerce. What these audits are about – we will go in and look at outdoor furniture. And compare outdoor to all our competitors. Look at the data. How we are merchandizing the product. Looking at the imagery.