About Our Client Our client is a leading software suite provider for eCommerce advertising, sales, and intelligence. They help some of the world’s largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Their mission is to empower teams to win in the future of eCommerce, and they do it by building first-to-market technology, solving complex problems with their customers, and bringing expertise, collaboration, and innovation to their work every single day. Why work at the Hiring Company? • Be on the cutting edge - The hiring company is transforming the way brands and sellers win online. The product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations. • Have fun – The hiring company has an energetic and passionate team with a joint mission to win and help their brands and sellers succeed. • Learn – from the best! The team is full of talented people who want to help you learn and grow – providing you with mentorship, the industry’s best practices and thought leadership. • Grow fast – The eCommerce industry has grown fast in the past 2-3 years. The hiring company has grown even faster than most high-tech companies in the market. About the role: Our client is seeking a strategic, analytical, and execution-focused Head (VP) of Revenue Operations to lead the Sales Strategy and Revenue Operations functions. This leader will serve as a critical partner to the CRO and Go-To-Market leadership, responsible for building the infrastructure, insights, and operational cadence that drive revenue growth, productivity, and commercial excellence. In this cross-functional role, you will oversee GTM planning, forecasting, analytics, compensation strategy, deal operations, and revenue systems. You’ll help shape how the revenue engine operates—from pipeline design to performance optimization. You’ll thrive in this role if you: • Combine strategic thinking with operational rigor and disciplined execution • Are a trusted thought partner to sales and GTM leadership • Excel in fast-paced, evolving environments and know how to build for scale • Bring strong analytical acumen, systems thinking, and cross-functional influence • Thrive in designing processes and teams from the ground up Responsibilities: GTM Strategy & Planning • Lead territory design, ICP segmentation, and account prioritization • Drive cross-functional alignment on GTM initiatives with Product, Marketing, Finance, and Legal • Own sales forecasting methodology and facilitate pipeline health reviews • Develop playbooks and SLAs across the full GTM lifecycle (e.g., MQL to renewal) • Champion change management across GTM systems, processes, and workflows Sales Compensation & Deal Operations • Design and manage compensation plans across GTM teams, including SPIFs and incentives • Operate a centralized deal desk for pricing strategy, discounting, and approval workflows • Administer performance analytics and compensation systems (e.g., CaptivateIQ) Revenue Operations & Systems • Lead optimization of the GTM tech stack, including Salesforce, CPQ, CLM, and BI tools • Automate quote-to-cash workflows to drive efficiency and speed • Manage contract lifecycle operations: deal creation, onboarding, renewals, and terminations • Partner with Legal, Finance, and Engineering on systems integrations and improvements Insights & Forecasting • Build and maintain dashboards, scorecards, and unified reporting across GTM teams • Deliver advanced forecasting, scenario planning, and performance insights • Develop shared KPIs across GTM, aligned with strategic goals and functional accountability • Improve rep productivity and coaching through data-driven performance insights Skills & Qualifications: • 10+ years in Revenue/Sales Operations, GTM Strategy, or related commercial leadership roles • Proven success in GTM planning, forecasting, territory design, and incentive strategy • Deep analytical expertise with the ability to turn insights into action • Experience managing and integrating tools like Salesforce, Snowflake, Tableau, CaptivateIQ • Strong cross-functional collaboration and executive stakeholder management • Excellent project management and organizational skills • Clear, concise, and executive-level communication abilities Benefits: • Unlimited Paid Time Off • Paid Holidays and Floating Holidays • Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance • 401k with Employer Match • Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization • Paid Parental Leave Note: “We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”