iMultiply are delighted to be working with a well established and family run business to recruit a full-time Administrator on a permanent basis. This is a fantastic opportunity for a bright and articulate individual to join a friendly and collaborative team, supporting a variety of administrative and online sales activities. The Role This role sits at the heart of a small and supportive office environment, providing essential administrative support across the business. The successful candidate will play a key role in ensuring smooth day-to-day operations, maintaining excellent communication with customers, and supporting the growth of the company’s online presence. As the Administrator, you will be involved in but not restricted to the following duties: • Handling day-to-day administrative tasks across the business • Answering calls, managing emails, and processing customer orders • Preparing invoices and order documentation • Booking couriers and pallet collections • Maintaining accurate records, including use of Excel (Sage experience advantageous) • Updating and managing the company website and online shop • Managing and building sales through Amazon • Developing social media channels to enhance customer engagement • Designing and delivering Mailchimp campaigns for promotions and product launches • Providing wider administrative support to the team as required To be considered for this opportunity, you must have the following: • Proven experience in an administrative role • Strong organisational and multitasking skills • Excellent written and verbal communication abilities • High levels of accuracy and attention to detail • Proficiency in Microsoft Office, particularly Excel • Ability to pick up new software and systems quickly • A conscientious and proactive approach to work • Experience in online marketing/e-commerce (preferred) On Offer This is a full-time permanent role based in Edinburgh. The role offers: • Competitive salary • Company pension • Employee discount • Free on-site parking • The opportunity to work in a creative and growing business with a strong reputation in its sector • A welcoming, close-knit team where your contribution will make a real impact For further information please feel free to get in touch with Hamish Law at iMultiply. If this opportunity sounds like a good fit for you, but you’re not sure you meet every requirement, we still encourage you to apply. Studies show that individuals from underrepresented backgrounds often hesitate to apply unless they meet all qualifications. At iMultiply, we support personal development and welcome applications where there is potential for growth.