Summary Location Birmingham, London, Reading Job Family Commercial Job Type Full Time Posted Date 04-Aug-2025 Ref # 68469 Please note that this role is a 12 month, fixed term contract opportunity You’ll be joining the Digital Team as a Content Manager within the Digital eCommerce Team, a group of seasoned pros across content, copy, design and experimentation. This team are responsible for crafting best in class digital experiences that engage our customers and compel them to transact with us more often. You’ll be a part of our team delivering bold transformation across the full customer lifecycle, and you’ll act with the customer in mind in everything you do. You’ll work with our designers and copywriters and wider team of stakeholders to make sure our content changes are delivered on time and in the best way. You’ll work with Strapi and StoryBlok, our CMS platforms, as well as our product catalogue, making updates as required, and you’ll be responsible for the correct content showing to the correct people. You’ll be comfortable working with overnight or early releases to minimise disruption to customers. And as someone with a flair for user-centric content, you’ll have a keen eye for simple language and layouts, making sure our content is delightful and easy to understand, whoever sees it. You’ll work closely with our teams and a range of stakeholders to ensure we manage, run and deliver world-class content experiences. Who we are The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us The must haves • Degree in a digital media, marketing or related discipline • Several years of experience in a transformational digital environment • Understanding and experience of agile delivery • Personable, clear communication and presentation skills • Good, strong proficiency in content management systems, and product catalogue and information systems The other stuff we are looking for • Understanding of analytics, using data to inform decisions • Good understanding of A/B, multi-variant testing and digital experimentation • Excellent project and stakeholder management skills What's in it for you Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way. Next steps If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include communication from the recruiter. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family.