About The Company Order.co is a leading B2B e-commerce platform dedicated to simplifying and transforming the procurement process for businesses. Established in 2016 and headquartered in New York City, the company has rapidly grown to oversee nearly half a billion dollars in annualized spend across a diverse client base that includes prominent organizations such as WeWork, SoulCycle, and Lume. With a commitment to innovation, Order.co has secured over $70 million in funding from top-tier investor,s including MIT, Stage 2 Capital, Rally Ventures, and 645 Ventures. Recognized for its innovative approach, the company has been named a 50 to Watch by Spend Matters and has earned the distinction of being a Best Place to Work by BuiltIn. The platform leverages cutting-edge technology to streamline workflows across procurement, operations, accounting, and payments, making business purchasing as seamless as personal shopping. Its unique marketplace connects vendors and buyers in a way that enhances efficiency, transparency, and automation, redefining how businesses manage their supply chain activities. About The Role We are seeking a highly skilled Staff/Principal Data Scientist to lead our advanced data initiatives and drive innovation within our platform. This role requires a deep foundation in mathematics and statistics, combined with extensive hands-on experience with the latest AI technologies, particularly Generative AI and Agentic AI. The successful candidate will be instrumental in developing and deploying sophisticated machine learning models and AI solutions that enhance customer experience, optimize pricing, and personalize offerings. They will work closely with cross-functional teams, including product, engineering, sales, and marketing, to translate complex analytical insights into strategic business actions. The role also involves designing scalable AI pipelines, experimenting with new models, and integrating emerging AI tools to maintain a competitive edge in the fast-evolving B2B e-commerce landscape. As a leader, the candidate will mentor junior data scientists, foster a culture of innovation, and ensure the successful scaling of AI initiatives that impact key business metrics such as revenue growth, customer retention, and operational efficiency. Qualifications • Advanced degree (PhD or MS) in Mathematics, Statistics, Data Science, Computer Science, or a related quantitative discipline • 8+ years of professional experience applying statistical modeling and machine learning in B2B or e-commerce settings • Deep expertise in mathematical statistics, causal inference, and experimental design • Proven track record of connecting technical projects to measurable business outcomes • Strong proficiency in Python and AI/ML frameworks such as PyTorch, TensorFlow, HuggingFace, and LangChain • Practical experience with AWS SageMaker and deploying models in cloud environments for scale and reliability • At least 1+ year of hands-on experience with Generative AI (e.g., LLMs, diffusion models) and Agentic AI systems • Experience with vector search databases, RAG systems, and AI orchestration for personalized content and recommendations • Excellent communication skills with the ability to collaborate across diverse teams Responsibilities • Develop and implement advanced statistical models and machine learning solutions to enhance customer experience, pricing strategies, and personalization efforts • Lead the design and integration of Generative AI and Agentic AI technologies to automate workflows such as product recommendations, order fulfillment, and customer support • Build scalable, end-to-end machine learning pipelines using AWS services, ensuring robustness in high-volume transaction environments • Translate complex analytical insights into strategic recommendations, collaborating with cross-functional teams to drive implementation • Design and deploy stochastic and ensemble models to improve operational efficiency and business performance • Initiate and lead experiments, including A/B testing, to validate hypotheses and measure the impact of AI initiatives on revenue and customer retention • Mentor and guide junior data scientists, fostering a culture of innovation and rigorous analysis • Evaluate emerging AI technologies and incorporate them into the company's platform to maintain a competitive advantage • Actively identify opportunities for AI-driven improvements, balancing academic rigor with rapid MVP delivery Benefits • Opportunity to work at the forefront of AI innovation in the B2B commerce space • Collaborate with a passionate, multi-disciplinary team dedicated to measurable business impact • Competitive compensation package including base salary, equity, and comprehensive benefits • Flexible work arrangements, including remote work and flexible time off policies • Medical, dental, vision insurance, and 401(k) plan with matching contributions • Dynamic and fast-paced work environment that encourages growth and innovation Equal Opportunity Order.co is an equal-opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected status. We are committed to fostering an inclusive environment where diversity is valued and all employees can thrive.