Delivery Manager (Customer Solutions) - Permanent - Hybrid - circa £70,000 plus benefits We have an exciting opportunity for a Delivery Manager to join a growing organisation. You will be responsible for leading the delivery of customer solutions such as web/ecommerce, CRM & loyalty. This is a hybrid role where you will be needed onsite in London 3 days a week. What you will be doing: • Working with Product Owners, BA's, Architects and operational team to ensure the right solutions are implemented • Working with cross-functional teams in a software practice, ensuring the work fed into scrum teams is of the right technical quality • Partnering with suppliers, providing oversight to ensure consistently high quality delivery across projects • Developing and maintaining a rolling backlog across the platform • Collaborating with business teams to understand and deliver their application requirements What we are looking for: • Proven digital delivery experience in areas such as E-commerce/Web, CMS, CRM & loyalty • Experience working with 3rd party development teams • Previous experience working in a B2C industry such as Retail, Hospitality or Travel • Excellent communication skills