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Digital Marketing & CRM Manager (Home & Wellness)
This role is for a Digital Marketing & CRM Manager focusing on e-commerce strategies for a home & wellness brand. Requires 3+ years' experience in digital marketing, ideally within D2C or e-commerce, and knowledge of Shopify. Permanent, on-site in Camden HQ.
π Country
United Kingdom
ποΈ Location
On-site
π Contract
Full-time
πͺ Seniority
Mid-Senior level
π° Range
55K β 70K
π± Currency
Β£ GBP
πΈ Pay
Β£40K - Β£55K (Yr.)
ποΈ Discovered
August 14, 2025
π Location detailed
London Area, United Kingdom
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π§ Skills
#Shopify
Role description
My client is one of the UKβs leading and fastest-growing home & wellness brands (ecommerce & retail).
We are seeking an analytical, creative, structured, and proactive Digital Marketing Expert to deliver and execute digital strategy across multiple touchpoints, including: Paid Media, CRM & Loyalty and Ecommerce channels.
Youβll work closely with the Head of Performance & Digital and Founders, playing a key role in shaping customer journeys, retention, and conversion β with a strong focus on creative strategy, testing, and optimisation.
This role is fully office based - Camden HQ.
The Role
β’ Develop and drive creative strategy for paid channels (Google, TikTok, Meta.
β’ Brief and work with the graphic and content teams to deliver engaging assets.
β’ Run A/B tests on flows, content, and offers; report on performance and optimise accordingly.
β’ Develop and execute retention tactics to build long-term customer loyalty.
β’ Create differentiated web experiences for different cohorts of customers.
β’ Implement and optimise retention-focused features (loyalty, etc).
β’ Work on initiatives that improve the post-purchase journey and foster brand loyalty.
β’ Support launch & execution of Amazon marketing strategy.
β’ Monitor and report on all channel content and performance trends to inform adjustments.
The Person
β’ Ideally at least 3+ yearsβ digital marketing experience, ideally within a high-growth D2C business OR relevant ecommerce brand.
β’ Strong track record in developing and executing creative strategy for digital campaigns.
β’ Solid understanding of email/SMS platforms and retention best practices.
β’ Experience optimising eCommerce sites (Shopify) would be beneficial.
β’ Data-driven mindset with confidence in reporting, testing, and insights.
β’ Structured, detail-oriented, and able to manage multiple projects at pace.
β’ Hands-on and collaborative; thrives in a fast-moving, entrepreneurial environment.
β’ Amazon experience (content optimisation, creative execution) is a bonus.
My client is one of the UKβs leading and fastest-growing home & wellness brands (ecommerce & retail).
We are seeking an analytical, creative, structured, and proactive Digital Marketing Expert to deliver and execute digital strategy across multiple touchpoints, including: Paid Media, CRM & Loyalty and Ecommerce channels.
Youβll work closely with the Head of Performance & Digital and Founders, playing a key role in shaping customer journeys, retention, and conversion β with a strong focus on creative strategy, testing, and optimisation.
This role is fully office based - Camden HQ.
The Role
β’ Develop and drive creative strategy for paid channels (Google, TikTok, Meta.
β’ Brief and work with the graphic and content teams to deliver engaging assets.
β’ Run A/B tests on flows, content, and offers; report on performance and optimise accordingly.
β’ Develop and execute retention tactics to build long-term customer loyalty.
β’ Create differentiated web experiences for different cohorts of customers.
β’ Implement and optimise retention-focused features (loyalty, etc).
β’ Work on initiatives that improve the post-purchase journey and foster brand loyalty.
β’ Support launch & execution of Amazon marketing strategy.
β’ Monitor and report on all channel content and performance trends to inform adjustments.
The Person
β’ Ideally at least 3+ yearsβ digital marketing experience, ideally within a high-growth D2C business OR relevant ecommerce brand.
β’ Strong track record in developing and executing creative strategy for digital campaigns.
β’ Solid understanding of email/SMS platforms and retention best practices.
β’ Experience optimising eCommerce sites (Shopify) would be beneficial.
β’ Data-driven mindset with confidence in reporting, testing, and insights.
β’ Structured, detail-oriented, and able to manage multiple projects at pace.
β’ Hands-on and collaborative; thrives in a fast-moving, entrepreneurial environment.
β’ Amazon experience (content optimisation, creative execution) is a bonus.