Summary Location London Job Family Commercial Job Type Full Time Posted Date 10-Aug-2025 Ref # 68680 Our In Life team is responsible for retaining and driving revenue with our existing customers through seamless digital experiences. We’re ambitious, data-driven, and passionate about building simple, intuitive online journeys that reflect our customer-first ethos. We work in cross-functional squads and embrace change, agility, and a test-and-learn mindset. As an In Life Store & XSUS Product Owner, you’ll support the delivery of best-in-class digital journeys across our web and app platforms. You’ll work closely with design, development, commercial, and analytics teams to define product requirements, prioritise backlogs, and ensure we’re delivering experiences that meet customer and business needs. This is a great opportunity for someone with some product ownership experience looking to grow in a large, agile digital environment. Who we are Who We Are The UK’s fastest broadband network. The nation’s best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves In order to be considered, you must have the following experience; • Experience in a Product Owner or Product Manager role within a digital, customer-facing environment. • Experience working in Agile teams (Scrum or Kanban). • Exposure to eCommerce, digital sales, or subscription-based business models is a plus. • Strong understanding of digital customer journeys and web technologies. • Ability to analyse data and customer feedback to make informed product decisions. • Comfortable breaking down complex features into clear user stories and acceptance criteria The other stuff we are looking for We'd also love you to bring; • Bachelor’s degree or equivalent experience in a relevant field (e.g., Business, Digital, Technology). • Agile certifications (e.g., CSPO) are a bonus but not essential. What's in it for you Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world. Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you’d like to. These are designed to support both you and your loved ones, making sure that you’re covered no matter what life throws your way. Next steps If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a two stage interview process. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Please note: Applications will be reviewed, and interviews conducted throughout the duration of this advert, therefore we may bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you’re offered a job with us, it will be conditional, based on the passing of background checks. All roles require a criminal record check and some roles need a financial probity check. Your recruiter can provide you with more information if needed. Thanks for your patience and for showing an interest in joining the Virgin Media O2 family. x