About Our Client Our client is a successful consumer brand experiencing rapid growth across various channels, including direct-to-consumer, Amazon, retail, and international markets. Having served over 1 million customers, they've scaled through exceptional marketing, product development, and execution. They are now focused on enhancing their systems, structure, and operational discipline to achieve even greater success. About The Role Our client is seeking a Director of Business Operations & Strategic Execution — a senior operator to help manage the business, bring order to complex situations, and drive the next stage of expansion. This role reports directly to the COO and collaborates closely with the CEO, acting as an operational leader and cross-functional integrator. You’ll bring structure, process, and execution to all areas of the business — from strategic planning to team coordination to project delivery. What You’ll Own 🧱 Build & Run the Operating System • Implement and maintain the systems, scorecards, cadences, and SOPs that enable effective execution • Manage cross-functional operating rhythms — meetings, priorities, and accountability • Track progress on top priorities across the organization and ensure the entire company is aligned 🎯 Drive Strategic Planning & Execution • Partner with leadership on quarterly and annual planning • Translate company goals into actionable roadmaps, project plans, and execution frameworks • Ensure every team understands key priorities, upcoming tasks, and ownership 📦 Lead Project & Process Management • Run mission-critical initiatives from end to end — from scoping through delivery • Create visibility and drive momentum across the organization with well-defined workflows and clear updates • Identify and resolve bottlenecks — through better tools, processes, or resources 🤝 Cross-Functional Collaboration & Clarity • Act as the liaison across departments — ops, product, growth, CX, creative • Improve team alignment, communication, and execution • Ensure all tasks are completed effectively and efficiently 📐 Optimize Team Structure & Execution • Help define roles, responsibilities, and performance standards across teams • Support hiring and onboarding processes to scale the team effectively • Enhance work processes — through documentation, enablement, and continuous improvement Who You Are • 5–10+ years of experience in business operations, strategy, consulting, or startup execution • Proven experience building and running operational systems in a high-growth environment • Strong project and program management skills — you’ve delivered significant projects with cross-functional teams • Comfortable leading in ambiguous situations and bringing structure to complex environments • Strategic thinker who can see the big picture, and an operator who can execute effectively • Excellent communicator who creates clarity • Focused on process improvement, but flexible when necessary — you get things done • Highly accountable and proactive — you take initiative and don't wait for direction Bonus Points If You Have… • DTC, eCommerce, CPG, or subscription brand experience • Experience supporting omnichannel growth (Amazon, retail, international) • Exposure to performance marketing organizations • Familiarity with operating systems like EOS, OKRs, Asana, Notion, etc. • Consulting background paired with operating experience Benefits • High impact: Drive execution across a rapidly growing business with significant momentum • Autonomy & ownership: Manage your responsibilities and influence the company's operations • Executive access: Work directly with the founders and executive team • Growth path: Opportunity to advance into a VP or C-level role • Remote-first: Work from anywhere with a results-driven culture • Benefits: Competitive compensation, performance bonus, full health coverage, 401(k), and unlimited PTO Note: “We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”