Director of Operations at Hudsons Health Apparel About Us: At Hudsons, we believe the people who care for others deserve apparel that performs as beautifully as they do. Our mission is to design, produce, and deliver best‑in‑class medical apparel that blends innovation, function, and purpose—while giving back to the medical community. We are scaling rapidly and looking for a visionary leader to help us take our brand and digital presence to the next level. Director of Operations : You will own the vision and execution for our fast‑growing direct‑to‑consumer and international channels. You’ll lead a talented cross‑functional team, shaping merchandising strategies, growth and retention marketing, site optimization, and operational excellence across our digital ecosystem. What You’ll Help Execute: • E‑Commerce Strategy: • Architect and drive our DTC roadmap—Eventually help launch new regions, scale existing markets, and manage sitewide promotional calendars and attribution workflows. • Merchandising & Assortment Planning: • Curate and optimize omni‑channel assortments that resonate with our healthcare community, integrating design, buying, planning, pricing, and promotional strategies. • Customer Activation & Engagement: • Build lifecycle marketing strategies to increase conversion, retention, and engagement—aligning storytelling with our mission and products. • Product Launch & Site Operations: • Oversee product uploads, templates, taxonomy, and data accuracy for flawless new‑product introductions. • Cross‑Functional Collaboration: • Partner with Design, Marketing, Digital Product, Engineering, Logistics, Planning, and Finance teams to bring ideas to life and hit aggressive growth goals. Your Strengths • Proven senior e‑commerce and merchandising leader with 2+ years in high‑growth retail or apparel, ideally with global DTC or multi‑million‑dollar brand experience. • Expertise in: • Site merchandising & optimization • Growth and retention marketing • Omni‑channel buying & planning • Pricing & promotional strategy • Analytics, attribution, and P&L ownership • Track record of scaling US based storefronts and leading teams. • Recognized for cross‑functional collaboration, mentoring talent, and building strong team culture. What We Offer: Opportunity to shape and scale a mission‑driven brand in the medical apparel space. Competitive compensation and performance‑based incentives with a start-up culture. Remote work environment and flexible PTO. A culture that values purpose, innovation, and excellence. Ready to Lead? If you are a visionary e‑commerce executive who thrives on growth, collaboration, and making an impact, we’d love to meet you....Join us in designing not just scrubs, but a movement—one that carries hope and purpose into every stitch!