Company Description SFERRA Fine Linens, founded in 1891 by Gennaro Sferra, is renowned for its exquisite handmade lace and commitment to exceptional artistry and workmanship. Today, SFERRA sources the world's premier raw materials to create the finest linens, embracing innovative technology while maintaining its heritage of luxury. For over 125 years, SFERRA has been dedicated to crafting superior home textiles, becoming a trusted name in luxury linens. Explore our world-renowned products online at SFERRA.com or at a retailer near you. Role Description This is a part-time, freelance role for an Ecommerce Associate. We are seeking a detail-oriented Ecommerce Associate to support our Shopify ecosystem across ecommerce websites and retail point-of-sale (POS) systems. This role is responsible for ensuring product accuracy, smooth functionality, and a seamless shopping experience across all digital and retail channels. The ideal candidate will be highly organized, tech-savvy, and comfortable managing product data and troubleshooting within Shopify. Responsibilities • Upload new products into Shopify, ensuring accurate and complete information across ecommerce and POS • Configure and maintain monogramming options on eligible products • Manage and update imagery across websites, including product images, lifestyle photography, and category banners • Maintain accurate product pricing and implement timely updates • Troubleshoot and resolve issues related to products, shipping, inventory, or POS functionality, escalating when necessary • Partner with ecommerce and retail teams to ensure consistency across channels and support omnichannel initiatives Qualifications • Experience working with Shopify • Strong attention to detail and organizational skills • Ability to troubleshoot and problem-solve product or system issues • Strong communication skills and ability to collaborate across teams • Proficiency with Microsoft Excel for product data management Additional Information • Location: Remote (US-based required) • Hours: 30-40 hours per month • Rate: $30-$40/hour • Start Date: ASAP