eCommerce Director Not based in London and will require a weekly overnight stay. Our client is one of the most recognisable retail brands in the UK. They are on an exceptionally exciting growth journey and looking for a visionary Digital Director to define and deliver a bold digital strategy to elevate their customer experience, drive performance, and unlock new growth opportunities. Who we’re looking for: • A digital leader with proven success in large-scale eCommerce or omni-channel retail • Strong commercial leadership experience with large scale P&L ownership • Deep expertise in digital trading, retail media, and performance marketing • An inspiring, data-driven leader who thrives under pressure and builds strong cross-functional relationships • Someone strategically strong with the agility to execute at pace, cut through complexity, and deliver transformational results • Immediately available What you’ll do: • Own end to end online trading performance – driving traffic, conversion, AOV, and retention through data-led decision-making • Lead eCommerce strategy – shaping a bold, customer-centric vision that delivers against our client’s commercial ambitions • Champion customer experience & personalisation – ensuring every online interaction is seamless, relevant, and engaging • Grow the Retail Media capability – hitting ambitious targets and building the tech, processes, and team to scale • Future-proof platforms & tech – partnering with Product, Tech, Data & CRM to deliver secure, scalable, best-in-class digital experiences • Inspire and develop a high-performing team – building capability across trading, marketing, app, testing, and analytics