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SBH Fashion

eCommerce Dropship Specialist

This role is for an eCommerce Dropship Specialist, responsible for managing Walmart and Target marketplace operations, order fulfillment, and customer support. Requires 2+ years of e-commerce experience, dropshipping knowledge, and familiarity with marketplace portals. Permanent position with a salary of $70,000.
🌎 Country
United States
🏝️ Location
Remote
πŸ“„ Contract
Full-time
πŸͺœ Seniority
Entry level
πŸ’° Range
70K – 85K
πŸ’± Currency
$ USD
πŸ’Έ Pay
$70K (Yr.)
πŸ—“οΈ Discovered
July 24, 2025
πŸ“ Location detailed
New York, NY
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🧠 Skills
#Logistics Coordination #Inventory Management #Dropshipping #ShipStation
Role description
E-commerce Dropship Specialist Job Summary: We are seeking a proactive and detail-oriented E-commerce Dropship Specialist to manage our daily operations on Walmart and Target’s online marketplaces. This role is responsible for overseeing the entire dropship process β€” from product listing and inventory sync to order fulfillment and customer service β€” ensuring a smooth and scalable operation. Key Responsibilities: Marketplace Operations: β€’ Manage day-to-day operations for Walmart and Target marketplace accounts. β€’ Ensure all listings are accurate, optimized, and compliant with platform requirements. β€’ Monitor and resolve any listing errors, suspensions, or violations. Order & Fulfillment Management: β€’ Process and monitor dropship orders from placement to delivery. β€’ Coordinate with suppliers to ensure timely and accurate order fulfillment. β€’ Handle order exceptions, backorders, and cancellations promptly. Inventory & Product Data Management: β€’ Sync and update inventory levels daily to avoid overselling. β€’ Maintain accurate product information, pricing, and availability. β€’ Collaborate with suppliers or use software tools to automate feeds where possible. Customer Support: β€’ Respond to customer inquiries and resolve post-purchase issues (returns, replacements, tracking updates). β€’ Maintain high performance ratings and low defect rates on all platforms. Reporting & Optimization: β€’ Track performance metrics such as order accuracy, shipping times, and marketplace KPIs. β€’ Identify opportunities for process improvement and automation. β€’ Stay updated on Walmart/Target marketplace policy changes and best practices. Qualifications: β€’ 2+ years experience in e-commerce operations, preferably with Walmart and/or Target marketplaces. β€’ Strong understanding of the dropshipping model and third-party logistics coordination. β€’ Familiarity with marketplace portals (e.g., Walmart Seller Center, Target Plus). β€’ Experience with order/inventory management tools (e.g., ShipStation, ChannelAdvisor, Ecomdash, or similar). β€’ Strong analytical, organizational, and problem-solving skills. β€’ Ability to thrive in a fast-paced, remote-first environment. β€’ Excellent written and verbal communication skills. Salary $70,000