About Awe Inspired Awe Inspired is a high-growth fine jewelry brand that blends spiritual symbolism, mythological storytelling, and ethical craftsmanship. Our Goddess Collection is worn by over half a million customers worldwide, celebrated by cultural icons, and powered by a digital experience that’s as transcendent as the designs themselves. As we scale, we are expanding our digital team with an E-Commerce Product Manager to lead our Shopify Plus platform, product roadmap, and digital optimization strategy About the Role: The E-Commerce Product Manager will own Awe’s Shopify Plus ecosystem, driving product innovation and customer experience improvements. You’ll be responsible for defining and executing the roadmap, collaborating with UX/design to enhance the site journey, and leading CRO initiatives that increase conversion and retention. Working closely with our LATAM-based development team and cross-functional partners, you’ll ensure every platform decision supports growth, scalability, and long-term customer value. We’re seeking a Shopify expert with a strong CRO background who thrives in fast-paced, high-growth environments. Key Responsibilities Platform & Product Ownership • Serve as product owner for Awe’s entire e-commerce tech stack: Shopify Plus, Airtable (PIM), Cin7 (inventory), ReDo (returns), Klaviyo, Attentive, PowerBI, Google Cloud Platform, and other integrations. • Define, maintain, and communicate the product roadmap, ensuring alignment with business goals. • Translate business requirements into actionable technical specs, user stories, and implementation plans. Conversion Rate Optimization & UX • Own CRO strategy and execution: develop hypotheses, run A/B tests, and analyze results. • Partner with UX/design to deliver customer-centric site experiences that improve conversion, retention, and satisfaction. • Monitor funnel performance and recommend iterative data-driven improvements. Cross-Functional Strategy & Execution • Collaborate with Digital, Creative, CX, Ops, and Retention teams to prioritize initiatives and deliver impactful solutions. • Manage timelines, dependencies, and trade-offs with clarity and transparency. Team Leadership & Agile Delivery • Work closely with our LATAM-based development team, leading sprint planning, backlog prioritization, QA, and deployments. • Ensure smooth rollouts, incident response readiness, and system stability. Systems & Process Optimization • Continuously improve integrations, automations, and performance across platforms. • Define and maintain best practices in QA, release management, and documentation. Qualifications • Required: 2+ years of hands-on Shopify Plus experience, with proven success owning roadmap and platform performance. • Strong background in CRO strategy, testing, and optimization. • Experience collaborating with UX/design to drive measurable improvements in customer experience. • Proven track record managing technical teams and complex systems across sprints, launches, and upgrades. • Understanding of e-commerce architecture, integrations, and digital systems. Bonus points for the ability to communicate effectively with developers about Liquid, React, Shopify APIs, and modern dev workflows (Git, staging, CLI). • Experience working with tools such as Klaviyo, Airtable, ReDo, Attentive, Cin7, PowerBI, and GCP is a plus. • Spanish language skills preferred, but not required. • Must be able to work in-office at our Hollywood, LA location at least 3 days per week.