VividFront is a 5x Inc5000 winner for fastest-growing private companies in America and a 5x Northcoast99 winner that recognizes top workplaces for top talent in Northeast Ohio. Our environment is fast-paced, creative, entrepreneurial, and highly collaborative. VividFront is not a niche firm. We have worked in almost every industry, in both B2B and B2C contexts. As a result, we wield an enormous set of tacit knowledge and experience scaling brands. Our culture is built on our 5 core values, with the first being "team first". We treat our employees with respect, freedom, and support. We provide award-winning benefits to our employees that promote a healthy work-life balance, including a flexible hybrid work schedule. There are abundant growth opportunities at VividFront, and we have a track record of retaining and promoting from within. We're currently seeking a client-facing project manager for our growing team. The successful candidate will be a quarterback for eCommerce brands (with the occasional need to flex into non-eCommerce business models), and help clients meet business growth goals by meticulously keeping projects and resources on budget and on time. The role requires a superior ability to balance scope, customer satisfaction, and quality. Our project managers are excellent communicators, natural leaders of people, and have high follow-through. If you're drawn to new challenges and experiences, and working alongside a rigorous and passionate team excites you, we want to meet you! Requirements Education & Experience: • Bachelor's Degree or equivalent • Minimum of 2+ years of experience in a related role (marketing agency, internal marketing team, sales, etc.) • Agency experience is preferred • Experience in lead generation marketing and/or eCommerce marketing Skills & Abilities: • Develop strong relationships internally and externally - the #1 priority! • Succinctly communicate relevant data to clients, and confidently answer questions relating to marketing performance (SEM, PPC, SEO, Social Media, Email Marketing, etc.) • Serve as the primary point of contact for clients, set and manage expectations • Manage and delegate tasks effectively to ensure deadlines are met and team members are held accountable for the execution • Manage client hours and fees on an ongoing basis, keeping projects on budget and on time • Lead productive internal and external meetings • Work hand-in-hand with internal teams, champion their efforts, and collaborate to meet deadlines • Monitor out-of-scope requests and manage additional estimates and approvals • Brainstorm new opportunities to improve results for clients • Maintain brand guidelines and quality assurance for deliverables • Follow processes and use company tools to streamline projects and maintain efficiencies • Cross-sell and upsell to existing clients • Onboard new clients and internal teams to projects Benefits Perks & Benefits: • Unlimited paid vacation policy • Outstanding benefits with full family and dependent health, dental, and vision insurance coverage - 100% employer-paid • Relaxed work environment with no dress code • 401K • Flexible, hybrid work-from-home / office schedule • 3 months fully paid Birthing Parent leave • Vacation office closure prior to New Year • Summer Fridays • Year Round Flex Fridays • Stackable incentive opportunities • Free downtown parking