Description Position Overview Role Shearer Supply is seeking an experienced (2-3 years) eCommerce professional to manage daily website operations, drive online sales growth, and optimize customer experience on our website ShearerSupply.com In a past role you might have held titles like eCommerce Consultant, Category Owner, Online Producer, Digital Merchandising Specialist. At Shearer Supply we are a scrapy team looking for someone who can help us with: eCommerce Platform Management • Maintain and optimize product catalogs • Manage eCommerce platform (Unilog, Shopify, Magento, BigCommerce, WooCommerce, or enterprise systems) • Using advanced Excel skills (vlookups, data analysis) • Execute product imports, updates, and category management • Coordinate with development teams on platform customizations • Perform basic HTML/CSS coding for front-end improvements • Create and manage site pages, navigation, and content per business calendar Digital Merchandising & Analytics • Drive sales growth through conversion rate optimization and enhanced user experience • Analyze performance data using Google Analytics, Adobe Analytics, Power BI, or Tableau • Comfortable pulling data and digging out meaningful actions to implement to improve the website. • Manage homepage banners, promotions, product launches, and category merchandising • Implement cross-sell/upsell strategies to increase average order value • Monitor site performance and recommend UX improvements Customer Support • Handle customer inquiries via email, chat, and support tickets • Troubleshoot technical issues and provide escalation when needed • Support internal teams with platform training and guidance Additional Skills (Preferred) • Basic graphic design using Photoshop or Canva • PIM data syncs – matching items and syncing content with PIMs or other systems. • ERP experience with Microsoft Dynamics 365 • Email marketing platforms (Mailchimp, SendGrid) Required Qualifications • Location: Must be local for on-site work in Farmers Branch • Proven track record of growing online conversion rates and revenue • Experience with data-driven decision making • Strong customer service mindset with patience and communication skills • Ability to manage cross-functional projects and coordinate with multiple teams Ideal Candidate Profile Someone Who Has Demonstrated Success In • Growing conversion rates and revenue per visit • Managing B2B or B2C eCommerce operations • Implementing strategic merchandising initiatives • Leading website redesigns and platform migrations • Developing custom functionality for enhanced user experience