🌐 E-Commerce Sales Advisor (Remote – US Based) Location: Remote (US-based only, aligned with US market hours) Industry: Premium Golf Shafts Employment Type: Full-Time or Part-Time 🏌️‍♂️ About TPT Golf TPT Golf designs and manufactures the most advanced carbon fiber golf shafts in the world. Our products are built using a patented automated process that delivers unmatched consistency, feel, and performance—trusted by dozens of Tour winners worldwide. Backed by North Thin Ply Technology, we’re redefining how golfers experience precision in their game. 🎯 Role Summary As our E-Commerce Sales Advisor, you’ll be the face of TPT Golf’s direct-to-consumer business. You’ll guide golfers to the right shaft based on their swing and goals, confidently communicate the performance benefits of our cutting-edge technology, and convert interest into sales—efficiently and without pressure. You’ll also serve as a vital source of insights, relaying customer feedback to marketing, customer service, and R&D teams to help evolve the sales experience. 🛒 Key Responsibilities • Direct Sales: Convert online traffic into sales by recommending the right TPT shaft for each golfer • Customer Interaction: Respond to inquiries via live chat, email, and phone with technical knowledge and care • Product Expertise: Clearly communicate the value of TPT technology, shaft ranges, and fitting parameters • Fitting Support: Use fitting experience or deep product understanding to make personalized shaft suggestions • Feedback & Collaboration: Share customer insights and data trends with internal teams to drive improvements • Sales Process Improvement: Proactively suggest enhancements to the customer journey and conversion tactics • CRM Proficiency: Use our systems to manage interactions, track leads, and maintain data accuracy 🧠 What You Bring • Golf Knowledge is Mandatory – You’re a passionate golfer with fitting experience or high technical expertise • Sales Acumen – You can close sales confidently and professionally, without being pushy • Communication Skills – You explain advanced technology clearly and enthusiastically • Remote-Ready – You’re based in the U.S. and work effectively within U.S. time zones • Customer-Centric – You care deeply about helping customers make the right choice • Efficiency & Structure – You create your own response templates and conversation flows to engage effectively and save time 🚀 Why Join TPT Golf? • Join a global innovator in golf shaft performance • Work from anywhere in the U.S. with flexible full-time or part-time options • Influence the customer journey through direct insights and data • Help golfers experience real, measurable performance gains