• • Note: This is an in-person job, and we don’t hire remote. • • • Please only apply if you have experience with a direct-to-consumer e-commerce company. Inno Supps is one of the fastest-growing supplement companies in the industry. Our goal is to be the largest supplement company in the world and change millions of lives a year by providing the most effective and healthy products on the market, free of artificial sweeteners, fillers, or harmful additives. About the Role: The Head of eCommerce Marketing Operations is the head of growth and ecommerce marketing that will be solely responsible for the performance of the website operations and customer acquisition and retention objectives. This role will guide teams to optimize website performance, increase website conversion rates, and reduce customer acquisition costs. You will be leading the ecommerce team, marketing team, and content team. What You Will Do: • Strategic Leadership: Develop and implement the overall e-commerce strategy, focusing on growth, customer acquisition, and retention. • Team Management: Lead and inspire a diverse team of e-commerce professionals, including marketing, product management, UX/UI, and operations. • Digital Growth: Drive digital revenue growth through optimization of e-commerce platforms, pricing strategies, product assortment, and conversion rate improvements. • Data-Driven Decision Making: Utilize data analytics to measure, assess, and optimize e-commerce performance. Ensure KPIs are tracked and aligned with company goals. • Customer Experience: Oversee the design and development of seamless and engaging user experiences across all digital touchpoints. • Cross-Functional Collaboration: Work closely with sales, marketing, IT, and logistics teams to ensure alignment and execution of strategic initiatives. • Innovation & Trends: Stay ahead of e-commerce trends and emerging technologies to maintain a competitive edge in the marketplace. WHAT WE'RE LOOKING FOR: • A minimum of a bachelor's degree in business development, Marketing, or related field. Masters degree preferred. • 3+ years of experience leading an e-commerce company in direct-to-consumer sales. • Experience collaborating in onsite and overseas setting. • Strong communicator with the ability to moderate based on audience and demonstrate an ability to partner with a range of cross functional partners. • Proven ability to lead the charge for the entire product marketing development cycle. This includes: defining a product roadmap, working with web designers/architects to prioritize initiatives, managing sprints, and writing user stories/acceptance criteria. • Exceptional communication skills and the ability to collaborate with a lot of attention to detail. • Capable of breaking down complex problems and holding your own in discussions with web developers/designers. • Decisiveness and proactiveness: you understand that we need to move quickly and that starts by making decisions, owning them and iterating when required. • A solid understanding of data flows between e-commerce, payment, and analytical systems (data warehouses and back-end apps) • Entrepreneurial in spirit, thrives in a fast-paced environment. WHAT’S IN IT FOR YOU? • Competitive compensation and performance-based incentive plans. • A strong company culture that is enforced through the hiring process to ensure values alignment and a highly collaborative team. • A mission-driven approach to everything that we do, with an overall goal to significantly improve our customers’ health and wellness. • A high-growth, dynamic environment with opportunities for your direct impact to be felt. • Frequent In-person team meetups for optimal collaboration, team building and accelerating productivity. • A work environment and culture that is based on high performance, productivity and continuous improvement. • The opportunity to work with passionate, high-growth, business-minded colleagues who bring their all to our mission each day. • Free Products while on-site and heavily discounted products for purchase. • Medical, Dental, Vision, PTO, Onsite Neck Massages, Company Outings, Paid Holidays, and more! For this particular role, the base salary range is competitive and ultimately be decided at the offer stage, based on an individual candidate’s level of skills and experience aligned with the needs of this role. Base salary is one component of the total compensation for this position.