Job Description About the Role: Ready to start your Joules Journey? Prepare to be part of a dynamic, hard-working, collaborative and inspirational team, creating and bringing product to market season after season for our iconic British brand. You can expect a journey outlined with clear goals and aspirations shared by the whole business whilst building cross-collaborative relationships including the opportunity to work with our Founder; Tom Joule, and his Senior Team who have a wealth of knowledge to share. Step into the role of Ecommerce Marketing Coordinator here at Joules Head Office! What to expect on a day to day basis: Website Content Management • Coordinate and maintain brand marketing and trade calendars. • Ensure website content is accurate, timely, on-brand, and aligned with campaigns. • Provide complete product information for seamless onboarding and site accuracy. • Collaborate with Total Platform Trade Manager on product launches, site changes and promotions. Total Platform by Next is a B2B e-commerce solution providing Joules with comprehensive services like website management, warehousing, logistics, customer care, marketing and data management, allowing us to focus on product whilst Total Platform handles online business growth and innovation. • Monitor site performance and resolve issues quickly with Total Platform. • Execute CRM and email campaigns with Total Platform, aligning with brand tone and objectives. • Brief creative teams on email content, design and segmentation using customer insights. • Track and analyse CRM performance, providing insights and recommendations. Collaboration and Project Management • Serve as the central point of contact between Joules and Total Platform for ecommerce and CRM. • Coordinate cross-functional communication between brand teams and Total Platform teams. • Brief internal and external teams on marketing assets and content, ensuring timely delivery. • Track campaign execution across digital channels, flagging issues or delays. • Communicate all brand activity to Total Platform for cohesive digital integration. • Work with Campaign Manager, Product Marketing Manager and creative leads for cohesive seasonal campaign plans. Optimisation and Innovation • Identify opportunities to enhance customer experience and website performance, collaborating with Total Platform. • Stay current on ecommerce and CRM best practices, sharing insights for digital growth. • Conduct competitor analysis and trend scouting. • Ensure brand priorities are consistently reflected in digital execution. About You: From a technical and operational perspective, it would also be advantageous if you: • Have demonstrable experience within a similar role in order to hit the ground running. • Experience within a retail, ecommerce, or coordination based marketing role is highly desirable. • Strong organisational and project management skills, with the ability to manage multiple priorities and stakeholders. • Clear and confident communicator — able to translate brand vision into actionable briefs and digital executions, as well as present ideas and briefs to senior management for sign-off. • Detail-oriented and highly accurate . • Proactive, solutions-focused and calm under pressure — able to anticipate roadblocks and act quickly. • Comfortable working cross-functionally across internal teams and external partners. What we value most here at Joules is your ability to really align with who we are as a Brand. So, if you: • Have a keen interest in the fashion and retail industry • Are fearlessly creative with ideas to share • Are not afraid to fail and grow • Have a genuine positivity for the future of our brand and all we can achieve • Are adaptable and can embrace change • Can work collaboratively and are always ready to give it your all • Enjoy celebrating success Then look no further, the role of Ecommerce Marketing Coordinator was made for you! Where will you be working? This is a full time role based at ‘The Barn’ - Joules’ purpose built Head Office in Market Harborough, Leicestershire. This role is office based working onsite, as we believe this is where we make the best decisions together. Your Application Due to the high volume of applications received for our roles, please note that applications not accompanied by a relevant cover letter are unlikely to be progressed. Please review the following Joules Cover Letter advice to support your application. Sponsorship In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. Joules does not hold a Sponsor Licence and would not, therefore, be able to sponsor a successful candidate under the Skilled Worker route. The successful candidate must be able to demonstrate the right to work without sponsorship. Please note that we may close the advert early if the required level of applications is received - this role requires an immediate start so apply now to receive early consideration. About Us Give your career a breath of fresh (countryside) air. For the colourful and carefree who make the most out of life, Joules is the British country lifestyle brand that encourages all of life’s adventures. At Joules, we design clothing, accessories and homeware for all the family. Alongside a whole lot more. We are inspired by nature. We have fun. And we care. It’s been quite a journey from when we started way back in 1989. And thanks to staying true to our roots, and a team that is always wanting to do better, we’re pleased that the adventure is as exciting as ever. We think it’s your time to join in the fun. About The Team • 25% off most Joules, NEXT, MADE • , Lipsy • , Gap • and Victoria's Secret • products ( • when purchased through NEXT) • Up to 10% off most partner brands & Branded Beauty products • Access to fantastic discounts at our staff shops • Clothing Allowance • Family Day and Volunteering Leave • Reward Schemes - From a cycle to work scheme to discounts with nearly 1000 retailers • Life assurance • Pension • Fantastic L&D opportunities • A bold and vibrant place to work • Free on-site Parking & low cost EV charging points Conditions apply to all benefits. These benefits are discretionary and subject to change. We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice\_joulesHR@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.