Marketplace Manager (Amazon & TikTok Shop) Location: Greater Pittsburgh Area (Remote considered) Employment Type: Full-time Role Overview You’ll lead Sensforge’s growth on Amazon and TikTok Shop—driving marketplace strategy, operations, and customer experience. From optimizing listings and ads to managing inventory and fulfillment, you’ll own the end-to-end performance of our e-commerce channels. Key Responsibilities Marketplace Operations & Optimization • Manage product listings, storefronts, A+ content, and SEO for visibility and conversions. • Run advertising campaigns, monitor KPIs (ROAS, ACoS), and align promotions across platforms. Inventory & Fulfillment • Track stock levels, coordinate replenishment, and manage FBA and TikTok fulfillment workflows. Customer Experience & Review Management • Respond to customer inquiries and reviews, ensuring a positive brand experience. Performance Analytics & Reporting • Analyze traffic, conversion, and ad performance; present actionable insights and recommendations. Cross-Functional Collaboration • Partner with marketing, finance, and product teams to support launches and promotional campaigns. Compliance & Financial Accuracy • Ensure invoicing accuracy, monitor deductions, and maintain compliance with marketplace policies. • Identify and explore emerging marketplace opportunities. Qualifications • Bachelor’s degree in Business, Marketing, or related field (preferred). • 2+ years managing Amazon Seller Central and/or TikTok Shop. • Proficiency in marketplace advertising and performance metrics. • Strong analytical skills with Excel or reporting tools experience. • Detail-oriented, highly organized, and able to manage multiple priorities. • Excellent communication and cross-functional coordination skills. Location: Preferred in Pittsburgh, PA, but remote applicants are welcome. Must be available during core Eastern Time business hours. How to Apply Send your resume and a brief cover letter to: 📧 careers@sensforge.com Subject: Marketplace Manager Application – [Your Name]