About NCH: At New Country Healthcare (NCH), our journey started with a powerful vision of fostering a healthier community, guided by the vision of our Chairman, Dr. Ghazi Al Koudsi. Through unwavering dedication, we have not only fulfilled our commitment to the community but also emerged as a prominent leader in the healthcare sector. Over the last 32 years, New Country Healthcare has established itself as the leading healthcare distributor in the UAE, with an extensive portfolio featuring over 1500 top-quality products from over 50 international brands manufactured across the United States, Canada, Europe, Asia, and the Middle East. At NCH, we have a holistic approach to health, and today, we import and distribute trusted international brands in pharmaceuticals, nutraceuticals, health and functional foods, sports nutrition, cosmeceuticals, and personal products, solidifying our position in the local and GCC markets. As we continue to grow, we remain committed to our core values, providing innovative and high-quality healthcare products while upholding our legacy of excellence. Culture at NCH: At New Country Healthcare (NCH), our people-centric culture thrives on collaboration, continuous growth, and innovation. We believe in the power of continuous education, empowering our teams to reach their full potential and contribute fresh ideas. With a strong focus on Learning and Development, we nurture a culture of learning through engaging seminars and ongoing training programs. United by a shared mission and values, our diverse team prioritises sustainability, customer well-being, promotes healthy lifestyles, and fosters community education. At NCH, you'll find a supportive environment where collaboration and teamwork are at the heart of everything we do, working together to make a positive impact on the health and well-being of our community. Position Overview: The Nutraceutical Business Head will lead the strategic and operational direction of NCH’s nutraceutical portfolio, driving sustainable growth, profitability, and market leadership across the UAE and wider GCC. The role carries full P&L accountability, with responsibility for developing winning go-to-market strategies, strengthening partnerships, and ensuring regulatory excellence. Success in this position requires a balance of strategic foresight and hands-on execution — expanding portfolio reach across e-commerce, modern trade, and healthcare channels while embedding a customer-centric and innovation-driven culture. By championing NCH’s DNA of empathy, results, agility, trust, and simplicity, the Nutraceutical Business Head will deliver commercial impact, enhance customer experience, and reinforce NCH’s reputation as a trusted leader in healthcare. Key Responsibilities: Strategy & P&L Ownership • Define and execute the growth strategy for the nutraceutical business, ensuring alignment with NCH’s overall corporate objectives. • Own the full P&L, setting financial targets, optimising revenue streams, and controlling costs to maximise profitability. • Lead business planning, budgeting, and forecasting processes to support sustainable growth. Market Expansion & Channel Development • Strengthen the portfolio’s presence across e-commerce, modern trade, and healthcare channels, ensuring best-in-class execution. • Develop and maintain joint business plans with retailers, distributors, and partners to increase visibility, penetration, and category leadership. • Identify and activate new opportunities for portfolio expansion, innovation, and differentiation in line with consumer needs. Customer & Marketing Excellence • Champion a client-centric and empathy-led approach, enhancing customer trust and satisfaction through tailored solutions. • Oversee marketing and demand-generation initiatives, ensuring impactful campaigns that build brand equity and drive sales. • Collaborate with brand and marketing teams to deliver segment-specific activations that increase awareness, conversion, and loyalty. Regulatory & Risk Management • Ensure all products comply with UAE and international nutraceutical regulations, working closely with regulatory teams to secure approvals. • Stay abreast of regulatory changes and proactively adjust strategies to mitigate risk and safeguard market access. • Conduct risk assessments regularly to identify potential threats and establish robust mitigation plans. Insights & Analytics • Analyse market data, competitor performance, and consumer trends to identify growth opportunities and performance gaps. • Provide actionable insights and reports to divisional leadership, driving evidence-based decision-making and continuous improvement. • Leverage digital dashboards and BI tools to monitor KPIs and recommend corrective actions. Leadership & People Development • Lead, mentor, and inspire a team of brand managers, fostering accountability, collaboration, and innovation. • Build a high-performance culture by coaching, setting clear KPIs, and recognising achievements. • Model NCH’s leadership DNA by demonstrating agility, empathy, trust, and integrity in decision-making and stakeholder engagement. Innovation & Digital Transformation • Leverage digital tools and platforms to optimise operations, enhance customer engagement, and drive competitive advantage. • Pilot new business models, technologies, and partnerships to future-proof the nutraceutical portfolio. • Promote simplicity and practicality in processes, ensuring decisions are scalable and value-driven. Qualifications & Skills Education & Experience • Bachelor’s degree in Nutrition, Nutraceuticals, Life Sciences, Business, or a related field; a Master’s degree (MBA/MSc) is strongly preferred. • 08 - 10 years of progressive experience in nutraceuticals, healthcare, or FMCG, with proven success in portfolio and P&L management. • Strong track record of building and expanding brands across multiple channels, including e-commerce, modern trade, and healthcare. • Demonstrated experience in the UAE and wider GCC markets, with an in-depth understanding of consumer trends and competitive dynamics. • Previous leadership experience managing cross-functional teams and external stakeholders. Technical & Functional Skills • Expertise in P&L management, financial forecasting, and performance tracking. • Strong knowledge of regulatory frameworks for nutraceuticals in the UAE and international markets. • Commercial acumen in portfolio management, product innovation, and channel expansion. • Proficiency in market analysis, BI dashboards, and digital tools to monitor performance and identify opportunities. • Experience in designing and executing marketing strategies that drive customer acquisition, retention, and ROI. Soft Skills & Competencies • Client-Centric & Empathy-Led: Active listener with strong customer orientation; builds trust-based relationships with healthcare professionals, partners, and consumers. • Result-Driven & Integrity-Focused: Demonstrates accountability, ethical decision-making, and boldness in pursuing growth targets while upholding compliance. • Collaborate with Agility & Teamwork: Resilient, adaptable, and skilled at cross-functional collaboration; thrives in fast-moving and dynamic environments. • Trust & Partnership: Inspires confidence through transparency, reliability, and long-term stakeholder engagement. • Simplicity & Practicality: Communicates with clarity, applies practical problem-solving, and focuses on scalable value-driven solutions. • Strong leadership presence with the ability to coach, mentor, and motivate teams to deliver exceptional results. • Excellent communication and stakeholder management skills, with the ability to influence at senior levels. Why Join Us: Join a dynamic and fast-growing company where innovation, excellence, and collaboration drive everything we do. You’ll work alongside a talented and supportive team in a diverse and inclusive environment that values each individual’s unique contributions. We offer: • Exciting career growth opportunities in a company at the forefront of healthcare and technology • A comprehensive compensation and benefits package, including Health insurance, Annual leave and ticket allowance, Yearly incentives (as per company policy) and Professional development support Be part of a culture that’s committed to empowering talent, embracing innovation, and building success together.