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6thStreet.com

Operations Manager

This role is for an Operations Manager in e-commerce, requiring 5+ years of operations management experience, preferably in retail. Responsibilities include overseeing daily operations, vendor management, and process optimization. The position is permanent, located in the UAE, with a competitive salary.
🌎 Country
United Arab Emirates
🏝️ Location
Unknown
πŸ“„ Contract
Full-time
πŸͺœ Seniority
Associate
πŸ’° Range
Unknown
πŸ’± Currency
Ψ―.Ψ₯ AED
πŸ’Έ Pay
Unknown
πŸ—“οΈ Discovered
September 2, 2025
πŸ“ Location detailed
Dubai, United Arab Emirates
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🧠 Skills
#Inventory Management
Role description
About the Company 6thStreet.com is an omnichannel fashion & lifestyle destination that offers 1400+ fashion & beauty brands in the UAE, KSA, Kuwait, Oman, Bahrain & Qatar. Customers can shop the latest on-trend outfits, shoes, bags, beauty essentials and accessories from international brands such as Tommy Hilfiger, Calvin Klein, Hugo, Marks & Spencers, Dune London, Charles & Keith, Aldo, Crocs, Birkenstock, Skechers, Levi’s, Nike, Adidas, Loreal, and Inglot amongst many more. 6thStreet.com recently opened GCC’s first phygital store at Dubai Hills Mall; an innovative tech-led space which combines the best of both online & offline shopping with online browsing & smart fitting rooms. Overview: We are seeking a highly motivated and experienced Manager - Operations to lead our operations team. In this role, you will be responsible for managing day-to-day operations, optimizing operational processes, and ensuring that the operational aspects of our e-commerce business run smoothly and efficiently. You will play a key role in enhancing customer satisfaction, managing vendor relationships, and driving continuous improvement in operational efficiency. Job Duties & Responsibility: Operational Leadership: β€’ Oversee the daily operations of the e-commerce platform, ensuring efficiency, quality, and cost-effectiveness. β€’ Lead and motivate the operations team to achieve productivity and performance targets. Process Optimization: β€’ Analyze current operational processes and performance, identifying opportunities for improvement. β€’ Implement strategies to enhance efficiency, reduce costs, and improve customer service. Vendor Management: β€’ Develop and maintain strong relationships with vendors, suppliers, and logistics partners. β€’ Negotiate contracts and manage vendor performance to ensure timely delivery and quality of goods and services. Inventory Management: β€’ Oversee inventory levels and ensure they are maintained efficiently, minimizing stockouts and overstock situations. β€’ Implement inventory management systems and processes to optimize stock levels and reduce inventory costs. Customer Satisfaction: β€’ Ensure that customer orders are fulfilled accurately and timely. β€’ Work closely with the customer service team to resolve issues and improve the overall customer experience. Team Development: β€’ Recruit, train, and develop operations team members. β€’ Foster a positive and productive work environment, encouraging teamwork and collaboration. Compliance and Risk Management: β€’ Ensure all operations comply with legal regulations and company policies. β€’ Assess and mitigate operational risks that could impact business continuity. Required Qualifications: β€’ Bachelor's degree in business administration, Operations Management, Supply Chain Management, or a related field. β€’ 5+ years of experience in operations management, preferably in an e-commerce or retail environment. β€’ Proven leadership skills with the ability to manage and motivate a team. β€’ Strong analytical and problem-solving abilities. β€’ Excellent negotiation and vendor management skills. β€’ Proficiency in using ERP and WMS systems. β€’ Outstanding communication and interpersonal skills. β€’ Ability to work in a fast-paced and dynamic environment. Benefits: β€’ Full-time role β€’ Competitive salary β€’ Company employee discounts across all brands β€’ Medical & health insurance β€’ Collaborative work environment β€’ Good vibes work culture.