β Featured
RP International
Product Manager
This role is for a Product Manager focused on digital self-service experiences in e-commerce, requiring experience in aviation eCommerce, usability, and Agile methodologies. It offers a permanent position with a competitive pay rate, emphasizing strong analytical skills and cross-functional collaboration.
π Country
United Arab Emirates
ποΈ Location
Unknown
π Contract
Full-time
πͺ Seniority
Mid-Senior level
π° Range
Unknown
π± Currency
Ψ―.Ψ₯ AED
πΈ Pay
Unknown
ποΈ Discovered
August 5, 2025
π Location detailed
Abu Dhabi Emirate, United Arab Emirates
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π§ Skills
#Unknown
Role description
Weβre looking for a Self-Service Product Manager to lead the vision, development, and continuous improvement of digital self-service experiences across web and mobile platforms. The role focuses on increasing self-service adoption, enhancing customer satisfaction, and driving revenue growth through innovative, data-led digital initiatives.
This position requires a hands-on leader who can shape customer-facing journeys, identify product opportunities, and collaborate across teams to deliver seamless, high-performing self-service experiences such as Digital Check-in and Manage Your Booking.
Key Responsibilities
β’ Define and own the product vision, strategy, and roadmap for digital self-service channels.
β’ Drive revenue optimization, increase self-service adoption, and improve conversion rates across digital touchpoints.
β’ Identify and lead new business opportunities in self-service by delivering innovative and customer-centric digital solutions.
β’ Partner with cross-functional teams to ensure alignment on product positioning, go-to-market plans, and feature prioritization.
β’ Utilize customer insights, analytics, and industry trends to inform product enhancements and user experience improvements.
β’ Oversee product lifecycle management from ideation to deployment, ensuring timely and high-quality delivery.
β’ Manage vendor relationships and integrations to enhance the overall self-service journey.
β’ Continuously monitor product performance to drive iteration and improvement based on measurable KPIs.
Required Qualifications
β’ Experience in product management focused on digital self-service for web and mobile platforms.
β’ Strong background in usability, customer experience, and design thinking.
β’ In-depth knowledge of airline reservations, ticketing, pricing, and revenue accounting systems is required.
β’ Proven track record of delivering product features within aviation eCommerce; a portfolio of deployed capabilities is preferred.
β’ Experience working in Agile environments, including Scrum and Lean Portfolio Management.
β’ Strong analytical skills and a data-driven approach to product decisions.
β’ Solid understanding of Passenger Service Systems (PSS) like Sabre, Amadeus, or equivalent.
β’ Excellent communication skills and the ability to work cross-functionally in a fast-paced environment.
Weβre looking for a Self-Service Product Manager to lead the vision, development, and continuous improvement of digital self-service experiences across web and mobile platforms. The role focuses on increasing self-service adoption, enhancing customer satisfaction, and driving revenue growth through innovative, data-led digital initiatives.
This position requires a hands-on leader who can shape customer-facing journeys, identify product opportunities, and collaborate across teams to deliver seamless, high-performing self-service experiences such as Digital Check-in and Manage Your Booking.
Key Responsibilities
β’ Define and own the product vision, strategy, and roadmap for digital self-service channels.
β’ Drive revenue optimization, increase self-service adoption, and improve conversion rates across digital touchpoints.
β’ Identify and lead new business opportunities in self-service by delivering innovative and customer-centric digital solutions.
β’ Partner with cross-functional teams to ensure alignment on product positioning, go-to-market plans, and feature prioritization.
β’ Utilize customer insights, analytics, and industry trends to inform product enhancements and user experience improvements.
β’ Oversee product lifecycle management from ideation to deployment, ensuring timely and high-quality delivery.
β’ Manage vendor relationships and integrations to enhance the overall self-service journey.
β’ Continuously monitor product performance to drive iteration and improvement based on measurable KPIs.
Required Qualifications
β’ Experience in product management focused on digital self-service for web and mobile platforms.
β’ Strong background in usability, customer experience, and design thinking.
β’ In-depth knowledge of airline reservations, ticketing, pricing, and revenue accounting systems is required.
β’ Proven track record of delivering product features within aviation eCommerce; a portfolio of deployed capabilities is preferred.
β’ Experience working in Agile environments, including Scrum and Lean Portfolio Management.
β’ Strong analytical skills and a data-driven approach to product decisions.
β’ Solid understanding of Passenger Service Systems (PSS) like Sabre, Amadeus, or equivalent.
β’ Excellent communication skills and the ability to work cross-functionally in a fast-paced environment.
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