Position: Program Manager (Launch and Readiness) Location: Austin, Texas Duration: Contract Job ID: 169882 Job Overview: The Client Store Online Readiness Program Manager is responsible for strategizing, planning, and successfully managing the launch of client products and programs worldwide. By aligning people, processes, and technologies, the Program Manager will ensure the integrity of the launch moment while delivering an exceptional customer experience. In this role, you will own and manage the detailed Online plan of record, connecting all workstreams, program timelines, and deliverables, and ensuring smooth operations of all execution workstreams. Throughout the program lifecycle, you will manage partner communications, ensuring alignment and clarity, while analyzing and tracking new and emerging risks and developing comprehensive risk mitigation and contingency plans. Responsibilities: • Connect all teams and workstreams related to the project. • Collaborate on and influence Online strategy at launch. • Own and deliver the plan with clear deliverables and timelines. • Track and manage evolving priorities with appropriate trade-offs. • Drive detailed operational and systems plans of record and implementation, managing readiness across internal and external systems. Qualifications: • 5+ years of program management experience, managing and delivering strategic initiatives, showcasing the ability to connect workstreams to business priorities, strong influencing skills, and coordinating members from a broad cross-functional team to work towards one goal/outcome. • BS/BA degree required; MBA or advanced degree is a plus. • Experience with affordability or financing programs, eCommerce, Internet, or multi-channel environments with relevant technical and business acumen preferred. • Demonstrated success in influencing strategy and direction through data-driven insights. • IS&T and/or engineering experience not required. • English business proficiency. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: • Pay any fee to be considered for, submitted to, or selected for any opportunity. • Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. • Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $60 - $70 The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at legal@pinnacle1.com \`\`\`