Remote Work: Yes Overview: At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve. You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world. Let’s create tomorrow together. The Senior Director of SMB Commercial Excellence & Transformation will lead the global execution and transformation of the SMB/Mid-Market commercial operating model across multiple business units, including Print, Scan, and Supplies. This position plays a pivotal role in shaping and orchestrating scalable go-to-market frameworks, integrating product portfolios, and aligning cross-functional execution across regions to drive incremental revenue growth at improved margins. This individual will partner with country teams, supply chain, sales, product, and channel teams to ensure that offerings are positioned effectively, priced appropriately, and delivered through optimal distribution channels. Simultaneously, this role will lead the institutionalization of a modular and repeatable commercial transformation model—bridging vision to execution while enabling adoption, alignment, and operational excellence • Ideal candidate will work a hybrid schedule (3 x min in office) in our Holtsville, NY office. No relocation offered. Any remote considered candidate will be required to move to Holtsville, NY area within year 1 of employment. • Responsibilities: Essential Duties And Responsibilities • Develop and institutionalize commercial transformation frameworks across the enterprise. • Drive global go-to-market execution for SMB/mid-market solutions across business units. • Collaborate with BU leaders to integrate portfolios and align commercial strategies. • Optimize multi-tier distribution models, including BTR (Buy-to-Resell), VAR, and e-commerce. • Coach and support functional and regional leaders in applying commercial excellence methodologies. • Lead the design and execution of capability-building initiatives around people, process, and tools. • Orchestrate transformation portfolios and roadmap implementation, measuring value realization. • Embed change management best practices to ensure adoption across geographies and business functions. • Provide governance structure for cross-BU transformation initiatives. • Facilitate alignment across product, sales, operations, marketing, and IT to enable commercial goals. • Evaluate and incorporate emerging technologies and digital tools into commercial workflows. • Work with IT and analytics teams to guide system and platform selections supporting GTM scale. Qualifications: Minimum Qualifications: • Bachelor’s degree in Business, Marketing, Strategy, or related field or equivalent work experience ideally in commercial operations and GTM strategy. • 10+ years of experience in commercial operations, GTM strategy, or business transformation in a global B2B environment. Preferred Qualifications: • Proven experience driving commercial execution through matrixed organizations. • Track record managing transformation initiatives with measurable impact. • Deep understanding of channel ecosystems (BTR, VAR, e-commerce) and supply chain dynamics. • Strong strategic thinking, stakeholder management, and execution discipline. • Experience influencing across business units and geographic regions. • Experience in B2B Hardware solutions. • Familiarity with integrated offerings that span hardware, software, and consumables. • Working knowledge of commercial systems/tools (e.g., Salesforce, SAP, pricing platforms • Licenses, Certifications: Formal certification or training in change management, business architecture, or commercial excellence. Position Specific Information Travel Requirements: Up to 50% Able to Telework? Yes, up to 50% Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com . We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10\_20.pdf Cono zc a sus Derechos: https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure. Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work. Salary: USD 198600.00 - USD 297800.00 Yearly Salary offered will vary depending on your location, job-related skills, knowledge, and experience. Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards. To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.