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Senior IT Technical Manager – SalesForce Commerce

This role is for a Senior IT Technical Manager – Salesforce Commerce, focusing on technical leadership in Salesforce Commerce Cloud B2C. It requires 7+ years of experience, strong JavaScript skills, and Salesforce certifications. The position is permanent and hybrid.
🌎 Country
United States
🏝️ Location
Hybrid
📄 Contract
Full-time
🪜 Seniority
Mid-Senior level
💰 Range
Unknown
💱 Currency
$ USD
💸 Pay
Unknown
🗓️ Discovered
August 18, 2025
📍 Location detailed
New York, United States
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🧠 Skills
#Headless Commerce #Performance Optimization #HTML #JavaScript #Shopify #CSS #Salesforce Commerce Cloud
Role description
Jobright is an AI-powered career platform that helps job seekers discover the top opportunities in the US. We are NOT a staffing agency. Jobright does not hire directly for these positions. We connect you with verified openings from employers you can trust. Job Summary: Tiffany & Co. is seeking a Technical Manager – Salesforce Commerce Cloud B2C to help build the future of Tiffany.com. This role involves leading the technical execution of features and integrations on the Salesforce Commerce Cloud platform, collaborating with product, UX, QA, and external partners to ensure high-quality code and brand experience. Responsibilities: • Lead SFCC B2C technical implementation across features, modules, and integrations using SFRA best practices. • Mentor internal and external developers, enforce clean code, drive code reviews, and foster team growth through peer programming and documentation. • Design and validate solution architectures for eCommerce needs, ensuring scalability, maintainability, and performance. • Own technical scoping and estimations in close collaboration with Product Managers and Architects, highlighting risks, dependencies, and impacts. • Translate functional requirements into technical designs, balancing configuration vs. customization trade-offs. • Manage integrations with systems like OMS, PIM, CRM, ETL, SFMC, PSP. • Define and enforce a testing strategy, including unit, integration, and regression testing across systems and squads. • Ensure non-functional requirements (security, caching, SEO metadata, logging) are consistently met. • Collaborate with QA, UX, architecture, and infra teams to ensure robust and smooth releases via CI/CD pipelines. • Continuously monitor SFCC roadmap and releases, and propose improvements aligned with Tiffany’s standards and eCommerce trends. • Lead and mentor internal and external SFCC developers (onshore/offshore). • Conduct regular code reviews, pair programming, and enforce technical standards. • Promote continuous improvement through documentation, retrospectives, and coaching. • Act as a technical point of contact for dev squads and ensure delivery cadence in Agile sprints. • Collaborate with QA engineers to ensure test coverage and release readiness. • Own the design and implementation of new features and modules on SFCC B2C. • Contribute to and validate technical estimations and backlog refinement with product and business stakeholders. • Guarantee code quality, security, scalability, and performance on all deliverables. • Lead environment and release readiness (CI/CD pipelines, pre-prod validation, cutover/rollback plans). • Ensure SFRA structure is followed and continuously improved following LVMH standard (modularization, abstraction layers, helper usage). • Participate in discovery workshops to translate business needs into technical solutions. • Clarify constraints and trade-offs (config vs. customization, MVP vs. full scope). • Work closely with product managers and architects to shape user stories with technical acceptance criteria. • Challenge vendors and partners on quality, feasibility, and architecture alignment. • Represent the tech team in cross-functional discussions, surfacing risks and system interdependencies (OMS, PIM, PSP, CRM, SFMC, etc.). Qualifications: Required: • Bachelor’s degree in Computer Science, Software Engineering, or related field • 7+ years of experience developing on Salesforce Commerce Cloud B2C (SFRA) • Proven experience leading technical teams or mentoring developers in an Agile/Scrum environment • Strong knowledge of JavaScript (frontend & backend), Node.js, ISML, HTML, CSS • Hands-on experience integrating third-party systems (OMS, PSP, CRM, SFMC, PIM) • Excellent understanding of code quality, performance optimization, and caching strategies • Strong communication skills; ability to translate technical topics to business stakeholders and vice versa • Familiarity with Git-based workflows, CI/CD tools (GitLab CI, SonarQube, Jenkins, etc.), and environment management • Experience working in distributed or hybrid teams (internal + vendor-based collaboration) • Salesforce Commerce Cloud certifications (Developer, Architect) Preferred: • Excellent communication and presentation skills • Experience with SFRA migration from legacy techno (AEM, shopify) • Exposure to headless commerce, PWA, or composable commerce architecture • Experience working in a multi-site, multi-language, and multi-currency B2C environment • Familiarity with retail-specific integrations: OMS, SFMC, PSP, Loyalty, Tax, Fraud, CDP • Experience with performance monitoring and observability tools (e.g., Dynatrace, Content square,…. ) • Exposure to QA automation frameworks (Cypress, Selenium, Postman for API testing) • Understanding of UX/accessibility principles and SEO-friendly development Company: In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Founded in 1837, the company is headquartered in New York, New York, USA, with a team of 10001+ employees. The company is currently Public Company. Tiffany & Co. has a track record of offering H1B sponsorships.