Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us. Senior Manager of Business Operations and Insights - Vrbo The Senior Manager of Business Operations and Insights at Vrbo will lead strategic initiatives that span multiple products, focusing on enhancing the experience for Vrbo travelers and driving business impact. This role is instrumental in bringing strategic initiatives to life by deeply understanding the customer and partner experiences, synthesizing data-driven insights, and driving collaborative planning across diverse business functions. This role will establish frameworks to prioritize initiatives that elevate Vrbo’s quality of product and service experiences through a focus on marketplace standards. If you are passionate about delivering exceptional traveler experiences, aligned with driving impactful business decisions, and thrive in a fast-paced, collaborative environment, this exciting role is for you. In This Role, You Will • Strategic Project & Program Management: Scope, prioritize, and manage portfolio of strategic initiatives focused on marketplace standards including enhancing existing policies and developing new policies that allow Vrbo to deliver its differentiated value proposition. Drive execution, aligning key stakeholders to deliver projects on time by facilitating cross-functional communication, proactively managing risks, and tracking progress against clearly defined outcomes. • Customer Insights Mining & Opportunity Identification: Lead deep-dive analysis to reveal insights, identify key pain points, and outline actionable opportunities that enhance traveler and partner experiences. • Opportunity Sizing & Data-Driven Decision Making: Conduct rigorous analyses to assess market opportunities, size potential business impact, and evaluate trade-offs through robust financial and business modeling. Leverage data analytics and financial metrics to provide strategic guidance for leadership, inform priorities, and enable fact-based decisions. • Strategic & Operational Planning: Collaborate closely with cross-functional teams including Marketing, Product, Technology, Analytics, Supply, and Finance to develop comprehensive strategic and operational planning horizons (e.g., annual and 3-year roadmaps) including establishing measurable KPIs and strategic milestones. Experience And Qualifications • Bachelor’s Degree in Business Administration, Economics, Finance, or related field; MBA strongly preferred or equivalent relevant professional experience. • Minimum 8+ years of experience in strategic operations, B2C ecommerce, strategy, analytics, or a related strategic role driving impactful customer and business outcomes. Marketplace travel or hospitality industry is desirable. • Extensive experience managing complex strategic initiatives and multiple interrelated projects simultaneously, ensuring timely completion and measurable outcomes. • Exceptional analytical abilities, with expertise in synthesizing complex problems into actionable solutions, delivering clear messages through excellent written and verbal communication skills. Proficiency in SQL is desired but not required. • Proven ability to leverage data-driven insights and frameworks to drive informed decisions and influence senior leadership in achieving successful cross-functional alignment without direct authority. • A growth mindset, curiosity, high energy, and the drive to succeed in a collaborative, dynamic environment while fostering team engagement and organizational alignment. We are in search of a highly strategic and collaborative leader energized by driving change and continuously enhancing customer experiences in a dynamic market environment. If you enjoy embracing complexity and are motivated by having meaningful impact through strategic operations, this role is your opportunity to excel. The total cash range for this position in Chicago is $146,000.00 to $204,500.00. Employees in this role have the potential to increase their pay up to $233,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. The total cash range for this position in Austin is $155,000.00 to $217,000.00. Employees in this role have the potential to increase their pay up to $248,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role. Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future. Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs. Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.