Senior Sales Engineer - SaaS ecommerce / retail Remote in the US | Full-Time This role requires pre and post sales experience in SaaS, specifically in retail / eCommerce A fast-growing, venture-backed SaaS company is seeking a Senior Sales Engineer to join its go-to-market team. This company is redefining how retailers and brands connect with customers by leveraging AI, computer vision, and machine learning to enrich product catalogs with the language real consumers use when they search and shop. The platform improves discovery, increases traffic, and drives conversion by enhancing product attribution and distributing optimized data across marketing and ecommerce channels. Clients include big box retailers, specialty brands, department stores, and resale marketplaces. This is an exciting opportunity for a results-driven pre-sales professional to play a key role in closing new business and expanding strategic accounts. The ideal candidate is passionate, technically savvy, and thrives in fast-paced, high-growth environments. Responsibilities: • Lead the technical evaluation phase of the sales process—from early product demonstrations to structured proofs of concept. • Partner with sales to develop and execute deal strategies. • Deliver compelling, customized demos and technical presentations to prospects and clients. • Provide subject matter expertise and technical guidance in customer meetings, RFP/RFI responses, and onboarding planning. • Collaborate cross-functionally with Product, Engineering, Customer Success, and Marketing to deliver customer insights, scope implementations, and shape product strategy. • Represent the company at webinars, trade shows, and industry events. • Maintain internal documentation to support ongoing sales and onboarding processes. Qualifications: • 3+ years in a customer-facing technical role within a B2B SaaS organization. • Proven success supporting enterprise or mid-market sales cycles with multiple stakeholders (e.g., Marketing, E-commerce, IT, Security, Operations). • Strong presentation and written communication skills. • High technical aptitude and a passion for learning new technologies. • Experience in ecommerce, personalization, retail merchandising, or product information management (PIM) is a plus. • Ability to work independently in a fully remote environment. • Willingness to travel up to 10%, including potential international travel. Familiarity with the following is a plus: • Retail planning and inventory systems • Predictive analytics and web analytics tools • Ecommerce and web personalization platforms • SEO/SEM tools • Testing and optimization platforms Compensation: The base salary for this role ranges from $125,000 to $165,000 USD per year, depending on experience, seniority, and location. #3331070