Job Title: UX Designer Location: Remote Duration: 6+ Months Contract Key Responsibilities Own the Design Process - Lead UX efforts across web and mobile app projects from discovery to delivery: journey mapping, wireframing, prototyping, and high-fidelity design. - Apply systems thinking to ensure cohesive, scalable experiences across devices and brands. - Translate complex workflows into simple, intuitive interactions that meet both business goals and customer needs. Understand and Advocate for the User - Design with empathy, leveraging user data, analytics, and insights to inform every decision. - Participate in or help facilitate usability testing, needs-finding research, and A/B testing initiatives. - Identify pain points in current experiences and propose actionable design improvements. Collaborate and Influence - Partner closely with product managers, engineers, and other designers in a fast-paced Agile environment. - Communicate design rationale clearly and confidently to stakeholders at all levels. - Drive alignment by participating in design reviews, sprint planning, and cross-functional workshops. Deliver Excellence - Maintain a high bar for visual and interaction design, adhering to brand guidelines and leveraging an existing design system. - Provide and receive constructive critique with openness and respect. - Ensure design intent is preserved through implementation by collaborating with developers and QA. Qualifications - 7–9 years of experience designing for web and mobile, with a strong portfolio showcasing responsive web and/or native mobile app design. - Proven track record in eCommerce or transactional product design, ideally with focus on checkout, account, order tracking, or returns. - Expertise in Figma and common design/prototyping tools (Miro, Adobe CC, etc.). - Experienced in gathering end-user input and conducting or participating in usability testing and needs-finding research. - Strong communication and storytelling skills, especially when presenting to cross-functional teams. - Detail-oriented with excellent work-file organization and respect for sustainable but evolving design processes. - Familiarity with Agile methodologies and comfort working in rapid, iterative delivery cycles. - Ability to self-manage in a remote or hybrid setup, balancing multiple priorities and timelines.