Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. We make selling internationally as simple as selling domestically for hundreds of retailers and brands worldwide. We're looking for a skilled and enthusiastic Solutions Engineer to play a key role in supporting our Sales, Project, Product and R&D teams, conducting technical discussions with online retailers and brands wishing to expand their cross-border business with Global-e. The job will include leading the technology and integration tracks in face-to-face as well as remote meetings with prospect and existing clients, being always up to date with ongoing and future developments of Global-e’s systems, as well as taking client’s feedback, inputs and requests back to the Product and R&D teams. Responsibilities: • Work hand-in-hand with the sales team to introduce Global-e’s cross-border solution to our prospect customers. • Help clients understand the power and flexibility of Global-e’s platform, explaining technical features and problem solving any potential roadblocks • Work with the team to identify and qualify business opportunities, identify key customer technical objections and develop the strategy to resolve technical impediments • Make recommendations on integration strategy required to successfully implement a complete solution providing “best practice” advice to customers to optimize the integrated Global-e platform effectiveness • Travel to sales meetings and technological workshops at customer sites as required • Act as a technical focal point for integrating clients, have the technological savviness required to demonstrate and prototype integrations in merchant environments • Provide ongoing education and technical assistance to current partners and integrate clients • Become a Product expert up to date with features and product roadmaps, by actively participating in internal technical discussions, contributing “field-level” feedback from clients and prospects - act as the Product’s and R&D’s teams mediator