β Featured
LanceSoft Middle East
Sr Business Analyst - Digital Customer Experience
This role is for a Sr Business Analyst - Digital Customer Experience in Dubai for a 12-month contract. Key skills include expertise in DXP platforms, eCommerce, and Agile methodologies, with preferred experience in aviation or relevant B2C sectors. Immediate availability is preferred.
π Country
United Arab Emirates
ποΈ Location
On-site
π Contract
Unknown
πͺ Seniority
Mid-Senior level
π° Range
Unknown
π± Currency
Ψ―.Ψ₯ AED
πΈ Pay
Unknown
ποΈ Discovered
September 10, 2025
π Location detailed
Dubai, United Arab Emirates
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π§ Skills
#Headless CMS
Role description
We have new opportunity for the role "Sr Business Analyst - Digital Customer Experience" with our client. Interested candidates send me your CV to kirthika.r@lancesoft.com
Title - Sr Business Analyst - Digital Customer Experience
Location - Dubai - Onsite
Duration - 12 months of contract ext.
Notice period - Immediate preferred/ 30 days max
Industry preferred:
Aviation (preferable) or other relevant Sectors Consumer/ B2C Brands
Purpose:
β’ The Business Analystβ Digital Customer Experience plays a vital role in shaping and delivering digital initiatives that improve the end-to- end guest journey.
β’ This role bridges the gap between business needs, customer expectations and technology solutions by gathering and analysing requirements, identifying process improvements and supporting the successful delivery ofour digital products and services.
β’ Working closely with Product Owners, UX designers, developers and key stakeholders, the Business Analyst ensures that digital solutions are user-centred, strategically aligned and operationally viable.
Core Activities Experience:
Business Analyst, Digital, Transformation, Solution Design, Process Mapping Communication, Stakeholder Engagement, Digital Transformation Project Support and Reporting
Skills, Tools, and Systems Experience:
Expertise with DXP platforms, Headless CMS & Microservices Architecture, Omnichannel Architecture, CRM, web technologies, app frameworks, CDP and personalization engines, eCommerce, loyalty platforms.
Experience in Agile methodologies
We have new opportunity for the role "Sr Business Analyst - Digital Customer Experience" with our client. Interested candidates send me your CV to kirthika.r@lancesoft.com
Title - Sr Business Analyst - Digital Customer Experience
Location - Dubai - Onsite
Duration - 12 months of contract ext.
Notice period - Immediate preferred/ 30 days max
Industry preferred:
Aviation (preferable) or other relevant Sectors Consumer/ B2C Brands
Purpose:
β’ The Business Analystβ Digital Customer Experience plays a vital role in shaping and delivering digital initiatives that improve the end-to- end guest journey.
β’ This role bridges the gap between business needs, customer expectations and technology solutions by gathering and analysing requirements, identifying process improvements and supporting the successful delivery ofour digital products and services.
β’ Working closely with Product Owners, UX designers, developers and key stakeholders, the Business Analyst ensures that digital solutions are user-centred, strategically aligned and operationally viable.
Core Activities Experience:
Business Analyst, Digital, Transformation, Solution Design, Process Mapping Communication, Stakeholder Engagement, Digital Transformation Project Support and Reporting
Skills, Tools, and Systems Experience:
Expertise with DXP platforms, Headless CMS & Microservices Architecture, Omnichannel Architecture, CRM, web technologies, app frameworks, CDP and personalization engines, eCommerce, loyalty platforms.
Experience in Agile methodologies
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