ABOUT THE BRAND: Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer. Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission! By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit https://www.topgolfcallawaybrands.com This hybrid role can be based in either Carlsbad, CA or Austin, TX. Roles And Responsibilities • Own and continuously improve the end-to-end eCommerce product launch process—from initial brief through site go-live. • Lead cross-functional launch planning in Asana, ensuring tasks, timelines, and dependencies are clear and consistently managed. • Partner with design, UI/UX, marketing, and engineering teams to ensure alignment and flawless execution of launch milestones. • Analyze consumer behavior and performance data (PLP, PDP, etc.) to uncover insights that influence content strategy and inform launch execution. • Identify and implement automation and AI-based solutions to streamline workflows and improve team efficiency. • Develop and execute data-driven merchandising strategies to optimize conversion rates, drive revenue, and enhance customer experience. • Ensure accurate and timely website updates, including promotional assets, product launches, and seasonal campaigns. • Document processes, track bottlenecks, and proactively solve recurring issues to improve speed and quality of execution. • Drive accountability through weekly launch syncs, calendar meetings, and post-mortem reporting. • Collaborate with cross-functional teams to ensure accurate product setup, data integrity, and launch readiness. • Coordinate with internal teams to validate product data, pricing accuracy, and inventory availability. • Set up product attributes, manage catalogs and category assignments in Salesforce Commerce Cloud (SFCC); build and maintain content in the CMS (Contentstack or equivalent) • Develop a working knowledge of SFCC jobs and processes to support troubleshooting and coordination with engineering teams • Use site performance metrics and launch KPIs to optimize future processes and reduce time-to-market. • Advocate for scalable systems, standardized templates, and operational playbooks that improve team agility and reduce manual effort. TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities) • Strong project management skills; experience with Asana or similar tools preferred • Proficiency in eCommerce platforms (Salesforce Commerce Cloud preferred) and CMS tools. • Highly detail-oriented, with a knack for identifying inefficiencies and implementing scalable solutions • Strong communication and cross-functional collaboration skills in fast-paced environments Education And Experience • Bachelor’s degree in Business, Operations, Marketing, or a related field. • Minimum 5+ years of experience in eCommerce operations, merchandising, or project management. • Experience managing product launches or cross-functional project plans required. • Bonus: Experience implementing workflow automation or AI-based tools to improve processes WORK ENVIRONMENT • Hybrid work model DE&I and EEOC: Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day. If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you. ARE YOU READY TO MAKE THE TURN? APPLY TODAY! 82,400.00 - 103,000.00 - 123,600.00 USD Annual